Hi,
i created a mobile template but i can’t set it up. From mobile I always see the old header and not the one I created. How do I configure the mobile template by inserting the one I made?
thanks so much
Hello,
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Thank you!
Hi,
thanks!
This is my site:
https://www.lavocedeigiornalisti.com/
in the mobile version, however, it appears as FONT LOGO again “NEWSWEEK pro”, instead there should be “La Voce dei Giornalisti -Quotidiano online -“, just like in the desktop version.
How do I make this FONT LOGO change in the mobile version?
thanks so much
Hi,
Excuse me. I was able to find and change the mobile version via your link, but I still have problems because from mobile I can’t view the hce version I just changed. I do not understand. Can you check if I give you the accesses?
Thanks so much
Hello,
I saw you have the website under construction, and I can’t check it.
Also, if you to provide the access, you can do it via email via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi,
Excuse me but I have big problems with this template. Working between the desktop version and the mobile version is too complex.
Now I don’t want a different template for the mobile version but I would like the same desktop template also in the mobile version without having to manage two templates separately.
I would like to manage only one and be sure that any changes I make, then you will find them on both desktop and mobile. How do I get this configuration I ask for?
thanks so much
Hello,
If you no longer want to use mobile templates, then you need to set No mobile template/page -> https://i.imgur.com/eB0TUX9.png
Also, if you want to use the mobile version, you need to select the viewport on the phone to design it.
Thank you!
Hi,Hi,
A thousand thanks! Done but from mobile the other pages (attulità, sindacato, etc..) have different layout, different header and different footer, why?
Hello @fdellanna@ideacreativa.eu!
It seems that you use Mobile Theme plugin. The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
If you deactivate the Mobile Theme plugin from Dashboard -> Plugins, then it will load your responsive version automatically(different layout than now, similar as desktop).
Thank you!
Ok, you’re not helping me with the answer. The same problem has been going on for days without resolution.
So … At the time of using MOBILE as a configuration. How can I change the layout of the individual categories? From mobile only home pages are displayed correctly, while the categories have another configuration that I cannot change. How can I do?
so..in the categories I would like the same header and footer as the home page, even from mobile and everywhere. How can I do?
thanks
Hello @fdellanna@ideacreativa.eu,
As my colleague said, it looks like you have a mobile theme plugin enabled. so if you want to have the same footer and header as on the homepage, then disable the mobile theme plugin and after that, there should be no more problems.
In case there are any more questions, please check this topic -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and you can write to us here.
Thank you!
Hi,
Yesterday I sent an email replying to this ticket and attaching a screenshot to show the type of error and problem I have. Can you please let me know as soon as possible?
Email from: fdellanna@ideacreativa.eu
Time: 13.08 (1.08 pm)
thanks so much
Hi fdellanna@ideacreativa.eu,
Unfortunately we didn’t get any email from you, the last one that we have is from 9 February.
Can you please send the email again to contact@tagdiv.com
Thank you!
