Hello, the grids on the homepage and categories are appearing one below the other. Clearing the cache fixes it, but after 1 or 2 hours, they automatically go back to being displayed one below the other. This issue occurs in both mobile and web views. I would appreciate your assistance. Have a great day.
Hi,
Please provide some screenshots of the issue. Now is displayed well.
Thank you!
It happened like this again. https://prnt.sc/hPuk-GIEBaqg
thansk.
Hello,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
I hope this helps.
Thank you!
Thank you for your attention, but GoDaddy is preventing me from installing that plugin. Are there any other caching plugins you can recommend? Or is there another solution available?
Hello @hasan-2 !
My colleague already mentioned above: https://prnt.sc/McpOr6CkBr1o
Also, you can uninstall the mobile theme plugin and use other types of mobile version:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
Thank you!
Hi
Can I use wp-rocket instead of wp super cache? Would you recommend?
Thanks.
hello
I purchased WP Rocket, but the problem still persists. Please help
anormal: https://bilgikaydet.com/category/dogayi-kaydet/
normal : https://bilgikaydet.com/category/dunya-mutfagi/
anormal : https://prnt.sc/wJnZ0XLGkw1L
normal : https://prnt.sc/rnGDGS-eaoCj
thanks.
thanks
It got fixed, but some images are not showing up on the grid view.
Hello @hasan-2 !
Make sure that you set the featured image for that post as in this guide: https://forum.tagdiv.com/featured-image-or-video/
Thank you!
Hello
If the mobile theme plugin is reinstalled, is there any other method to solve the grid issue I mentioned earlier?
Thanks.
Hello
I tried unfortunately still the same problem persists 🙁
Thanks
Hello @hasan-2 !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and let you know what can be done there.
Thank you!
hello
I have sent the requested information and correspondence to the email address contact@tagdiv.com. Thank you very much for your attention. Have a great day.
