Greetings team!
First, I would like to congratulate you on the beautiful website templates you created, I really fell in love with your templates, so I decided to buy them.
I’ve been a WordPress user for 10 years and I have other websites, however, with templates from other companies.
I’m a little (actually quite) sad because I’ve been trying to solve the problem below for 2 months without success.
As I’ve never had this problem, I just decided to ask for your help.
On my other sites, I usually use the WPBakery Page Builder plugin for editing, this is the first site I’m using the “TAG DIV”, and I don’t like it…
PROBLEM DESCRIPTION (IRRITANT):
As below, here is a screenshot of my website home https://foodcookhealthy.com/ https://foodcookhealthy.com/ , as you can see, the installed template is ok. The model is the “LIFE STYLE PRO” :
LOOK AT THE SITE’S CATEGORYS PAGES, THEY ARE UNCOFIGURED! AND THIS ALSO HAPPENS IN THE HOME, WITHOUT ANY REASON OR ACTION OF MY, SUDDENLY, I WAKE UP IN THE MORNING AND THE PAGE LOOKS LIKE THIS:
https://foodcookhealthy.com/category/food/ https://foodcookhealthy.com/category/food/
THE MOST SHAMEFUL IS THAT THE PAGE WAS READY AT THE END OF APRIL, TOTALLY READY AND IN MAY/2021 I RECEIVED ADVERTISERS – THESE ADVERTISERS ARE SEEING THE PAGE ENTIRELY UNCONFIGURED, BECAUSE EVEN AFTER THE SITE IS READY, THESE ARE THESE SOME PAGES! THIS IS HURTING ME WITH ADVERTISERS AND VISITORS. I SPENT MONEY WITH DISSEMINATION ON SOICIA NETWORKS, I DIDN’T EXPECT THIS PROBLEM TO ARRIVE!
As a developer, I always do backup. Backup all your files before editing, even minor or major. 🙂
Yes, I do it daily with every modification. Thanks for the reminder!
Hello,
Thank you for your kind words.
I’m sorry you had problems using tagDiv Composer.
Unfortunately, I don’t have access to see the screenshots => https://www.screencast.com/t/ude8yWPWYa, if you want to give me access to be able to see the images or if you want you can use another tool for screenshots => https://www.techsmith.com/jing-tool.html
Also, I checked your category page and seems you don’t have set posts in the block => https://www.screencast.com/t/UYzUzqRJmjmd
Thank you!
Hi Ana.
Thanks for the feedback.
Login and password to access the images:
Images:
At this time, I see that the page accessible via the desktop is normal (deconfiguration comes and goes) – But if you access it by cell phone, you will see that it has error.
The print of the pages was done via deskto, on yesterday’s date.
I’m waiting for your answer with a solution.
Hello,
it looks like you have activated the mobile theme plugin.
The mobile theme plugin uses a standard layout for mobile to make it faster, but for this, all your pages need to be remade using the mobile editor (so you can only add the elements that are present in the toolbar, without shortcodes (blocks) and the shortcode for the contact form (if you copy-paste the code will not work)).
Better deactivate the plugin and see the results.
Usually, this problem when the mobile theme is displaying on the desktop, then you have a cache conflict, the plugin for the cache that you are using do not recognize the mobile and desktop cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Thank you so much for returning Ana!
I’ll apply your tips right now.
Thank you!
