THE RESPONSE IS NOT A VALID JSON RESPONSE

Posted in: Newspaper
Post count: 39

I get this error message when trying to add or customize widgets in this theme, what could be the problem?
error message

Post count: 21065

Hello!

Try to install the plugin Classic Widgets by WordPress and see the results.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

For cloud templates, you can add the sidebar in the tagdiv Composer. Steps:
1. Add 1 row
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever element you want into the second column and consider it a sidebar.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Post count: 39

Thank you for your detailed and prompt response.
I installed the classic plugin and this aspect now works well.
will proceed to adding the widgets if I face any other issues(hopefully not) will let you know under this post.

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newspaper’ is closed to new topics and replies.