https://daynewslive.com/
Yesterday I purchased Nesper theame. After that in theame panel I tried to upload my logo and tried to change some settings. But nothing got reflected in the site. When I check console I can see that
/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=10.4:1 Failed to load resource: the server responded with a status of 403 ()
Hello,
Please make sure all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, what Prebuilt website did you use a pro or a standard?
Let me know the results!
Thank you!
Its bluehost hosting. Its a new site. Just installed wordpress and installed this theame. First I tried News Magazine then I tried Default pro.
Hello,
Please check/set the requirements, also if you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
Let me know the results!
Thank you!
I tried to un install everything including wordpress and started from scratch. I check all the system requirements. In the theame app status everything in green. But still I am getting same error.
Any updates?
Hello,
Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com.
Provide:
– wp-admin URL and cPanel URL and credentials
– a link to this topic in order to identify you
Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.
Thank you!
