Theme and Visual Composer Update Issues

Posted in: Newspaper
Post count: 108
mattemkadia
#161065
Mar 4, 2017 at 10:18 pm

Hi Guys, I’ve updated from theme to 7.7 and vc 5.0.1 and the layout of my pages is now broken, and not looking like it did with the older version of vc running.

Before
Before Update
After
After Update

Big Block 1 is running in a full width row but since the update is broken, the page/column paddings are also all over the place.

Is there a specific way to update VC?

Thanks
Matt

Post count: 108
mattemkadia
#161066
Mar 4, 2017 at 10:18 pm

Before Update
Before Update
After Update
After Update

Post count: 23312
Catalin
#161247
Mar 6, 2017 at 2:45 pm

Hello mattemkadia,

First of all, please ensure that you have made your theme installing via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ and here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also, if the problem is still there, please check your backend of your website and check the Big Grid to be in full row, with layout 1/1. Clear all your caches and check the results. You can provide your website.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Viewing 3 posts - 1 through 3 (of 3 total)
You must be logged in to reply to this topic.