Theme panel don't save + visual editor problem

Posted in: Newspaper
Post count: 31

Hi Support:

I have two issues
1) It seems I can not save theme panel changes (I just updated wordpress 4.5 not sure that is the problem

2) The page editor has visual editor but no editing content to edit (please see picture)visual editor issue

Thanks

  • This topic was modified 10 years by juncan347.
Post count: 22421

Hi,
The new version of WP caused a few issues so please update your theme to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update you visual composer plugin: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
As for the theme settings, make sure you have all the system status parameters increased according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!

Post count: 31

Got them, thank you, now visual editor is working

But theme panel and options still can not save,

Please help, thanks

Post count: 22421

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files to rule out a plugin conflict. If the problem is still there please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also include a link to this topic.
Thanks

Post count: 31

You are right. The problem seems related with Wordfence newly upgrade.

Not sure why others seems don’t have such issue.

Post count: 44

I found the similar problem when editing sometimes. Use a different web browser if you are using IE. Try firefox, it worked for me.

Post count: 22421

Hi,
the new version of wordpress and visual composer could have compatibility issues on older IE versions. if you use IE, make sure you use at least version 10. Older versions tend to not recognize some html 5 elements.
Thank you!

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