Theme Panel not clickable

Posted in: Newspaper
Post count: 81

Hello after the 10.1 update the “theme panel” is no longer clickable. I tried to uninstall Cloud Library and reinstall it but nothing. I write here because on the forum I can’t find the link where to renew “only the assistance”. The site is in a promotional phase, it would be perfect if we solved it in any way.

link: http://www.novabbe.com

Thanks

Post count: 18283

ello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

For Yoast: In the new update there have been inserted new blocks in gutenberg and due to those improvements you have to refresh your post because now Yoast doesn’t work in real time. So you can do this by updating and saving your posts.

The page editor has been fixed in the Newspaper 10.1

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Post count: 81

I tried to follow the procedure but nothing, same mistake. I can’t solve.

Uninstalled the theme, deleted the plugins and reinstalled everything from the envato plugin.

Same mistake.

🙁

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 81

Good evening
I sent the email 4 hours ago but still no reply or news. Did you receive it? it’s all OK?

Thanks

Post count: 81

Update:

Thanks to his suggestion (send me by mail), I was able to understand what the bug created.
The error was caused by the “Insert post ads” plugin.
Plugin disabled and now everything seems to be going well.
Thanks again for the suggestion.
I wish you a good job and congratulations on what you do.

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