I’m trying to update to the latest version and when I attempt to do so, I get this message: Destination folder already exists. Any help on how to update the theme is appreciated.
Issue with your WP install permissions or timeout.
Need to remove old folder via FTP or your hosting panel.
Hello,
Please use this guide and choose the ftp method as it;s the safest way of updating the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Thanks for the response. When I do this, I get this message and my entire site is down:
Fatal error: Call to undefined function vc_map_get_attributes() in /home4/leschper/public_html/wp-content/themes/Newspaper/vc_templates/vc_row.php on line 30
Any insight into what to do to fix and get the site up again?
Hi,
This means you are using an old version of visual composer and you should also update the plugin as your version is no longer supported. Please use this guide to update VC as well: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
(If you read the first guide properly you would have seen that it specifies this as well: http://screencast.com/t/3yi2K1GuD9)
Thank you!
