theme update not working

Posted in: Newspaper
Post count: 12

Hi, I’m not able to update the theme. I asked my webhost, Pagely, to try it, and this was their answer:

“I tried uploading the theme through the normal WordPress method of “Appearance > Themes > Add New > Upload Theme” and found that the theme would upload but would not install because it’s missing a CSS file. You may want to contact the theme developers to find out if there are more specific or out of the ordinary steps needed to get the upgrade installed.”

Post count: 20688

Hi,

The theme is not missing the CSS file. The missing stylesheet issue appears when the whole theme package is uploaded, not the actual theme file. Please check the theme install guides
https://forum.tagdiv.com/install-via-wordpress/
https://forum.tagdiv.com/install-via-ftp/

Thanks

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