This site can’t be reached

Posted in: Newsmag
Post count: 16

My site has been troubled all day..Most of the time it says ‘This site can’t be reached’
‘fckology.com took too long to respond.’
I can not even have access to the website dashboard..Help needed.

Post count: 9544

Make sure you have enough resources allocated to php;
try disabling pingback (remove item from header.php);
disable XMLRPC in your functions.php

Check with hosting account to see what error log says, and if under attack.

Post count: 16

Hello Chris, I do not know about the coding stuff..How to remove them and that..Whenever Visual Composer is active..The site get troubled…So not under attacks..

Post count: 9544

So, check you have enough resources from the system tab for the theme.

Generally you do need to allocate more memory to WP, make sure your timeout is not too short for php, etc. This is true of ANY theme running Visual Composer, which is almost an entire new application running inside of WordPress.

Post count: 16

Thanks Chris S, I contacted the theme’s support team..It tunned out it’s VC causing all the problems..It ran out of date..Needed an updated.

Post count: 23312

Hello punza,

Please ensure that you are using the latest version of the theme (Newsmag 3.2) and also, the latest version of required plugins which come bundled with the theme packet (Visual Composer 4.12.1, Social Counter 4.1). The theme should have to be installed only via FTP because this is the surest method in this regard. -> https://forum.tagdiv.com/install-via-ftp/ Please make sure that your system status is correctly set it according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ To bring best results with the theme, you should consult our useful tutorial which helps you to increase your page speed if you have some experience in this regard. Please check here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
If you are not aware of the steps which are needed to take in this regard and if you are not an advanced user, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

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