Thumbs do not showing

Posted in: Newspaper
Post count: 4
frank-themes
#289498
Apr 17, 2019 at 7:00 pm

Hello, I updated to version 9.7 and I get this error: the thumbnails of the block are not shown. That could be happening? Thank you.

Post count: 35449
Calin
#289760
Apr 18, 2019 at 1:46 pm

Hi,

Please make sure that you set correctly the Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
Also you can deactivate lazyload from Newspaper>Theme panel>Template Settings
https://www.screencast.com/t/zDxt8d921eG1
Let me know the results.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there please provide some more details, screenshots and a link were I can inspect this problem.

Thank you!

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