It seems that my stories page alone is having an issue and doing 2600 queries to load only 16 posts on the page. The website is more or less unusable at the moment.
Here is the link: https://northave.co.uk/stories/
Received this email from WordPress:
Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, tagDiv Cloud Library.
First, visit your website (https://northave.co.uk/) and check for any visible issues. Next, visit the page where the error was caught (https://northave.co.uk/wp-admin/update.php?action=update-selected-themes&themes=Newspaper&_wpnonce=ca06b233b2) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.4.2
Current theme: Newspaper (version 10.3.4)
Current plugin: tagDiv Cloud Library (version 1.5 | built on 06.05.2020 14:38)
PHP version 7.2.31
Hello !
The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!
was this just an automated answer?
‘my stories page alone is having an issue and doing 2600 queries to load only 16 posts on the page. The website is more or less unusable at the moment.
Hello !
As mentioned above. You will have to look at what those querries are and where do they come from.
Please note that Newspaper Theme is a complex theme and it requires a good hosting plan to run smoothly.
Also please note that Newspaper Theme page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
You can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for your understanding !
You’re theme needs re-configuration!
Thanks for trying to sell me your premium services.
Hi,
TagDiv composer has some serious flaws. None of my new content can be updated.
Really need your help on this.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
