Unable to install required plugins, giving 500 & Critical error

Posted in: Newspaper
Post count: 10

Hello

it is giving me error when i try to install tagDiv Cloud Library and some other required plugins , i have to delete plugin from wp-content to make site work, why i am facing such issue ?

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem still persist please check these guides for Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

Let me know the results!
Thank you!

Post count: 10

Thanks i was able to install plugins but it didn’t work, when i was importing demo it issued an error with alert written technicall error please contact us on our email. it was not able to import demo later website was showing technical difficulties error, when i removed tagdiv Composer plugin the error was resolved,

so exactly how can i import data, if you need i can give you website access

Post count: 35449

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank for your understanding!

Post count: 10

sure sending

Post count: 10

How much more time you need? I already sent you an email.

Post count: 18283

Hello !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Our team will reply as soon as possible !

Thank you !

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