Unable to launch TagDiv Composer

Hello

@dillonkivo, I wait for you on the email and if you are unsatisfied with our product and if you want your money back, please make a full refund here -> https://themeforest.net/refund_requests/new and we will get your money back as soon as possible.

@lorihaiotb, please check the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for the message!

Hello,

@khunshan, did you have checked your system status parameters to be correctly increased according to our documentation from here? -> https://forum.tagdiv.com/requirements-for-newspaper/ Send us an email with your credentials if the problem persists. Also, before this, you should too remove all of the untested plugins which can interact with the theme core files and causes a lot of unknown issues.

Thanks.

Hi,

Please enter the code mentioned in the theme requirements guide at the bottom, in the htaccess file
That solved similar problems like blank pages
– https://forum.tagdiv.com/topic/gray-page-tagdiv/

In other cases the composer loading animation kept showing, eventually it did not load. In that case a suggestion you could try is this one
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Also make sure there are enough resources allocated, as mentioned in the same requirements guide.

In case there is still a problem, we could take a look. Send us an email at contact@tagdiv.com and provide admin login as well as cPanel or FTP. We will investigate and try to find out why this happens.

Thanks