Dear Team, facing an issue none of the pages are getting saved when using the Tdcomposer – the save the page continues to rotate but the page doesn’t get saved.
All other normal posts and pages are getting updated on my website candytech.in. Also, I have the latest version of the theme – I am not able to change anything on the homepage or the tag div pages.
Also getting this error sometimes on these pages – changeData Error: Element model id is not in $draggedElement data!
Hi,
Did this issue just started to appear? Did you maybe install a plugin just before? Deactivate all your plugins as a quick test, leave only theme plugins active.
Please also review the theme requirements a first, make sure there are enough resources
– https://forum.tagdiv.com/requirements-for-newspaper/
If no changes are needed, try these suggestions
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
These worked for many users with composer issues. If there is still a problem, send us an email at contact@tagdiv.com and provide admin login ans well as cPanel if possible. We will take a look.
Thanks
Sure will try some of the solutions – i disabled some plugins and other pages are now getting saved but the homepage is not.
For Homepage when I try to edit it is shows – the current content page hasn’t been created by TagDiv Composer though it was created using the tag div composer – I guess i may have to recreate the homepage.
That message should not prevent you from editing the page with the composer, despite it being displayed.
If you deactivated some plugins and the situation has improved, then it could be some kind of conflict between one or more of those plugins and the theme. Or this could signal insufficient resources, especially WP memory. For most users setting the memory to 256M would be enough.
Found it – resources is not an issue we have a pretty big server – it was due to cloudflare putting it into development mode solves it thanks Simion for the help.
