Hi, I’ve tried to update the theme to the latest version. Everything is configured, and the license ok, appears as REGISTERED, but when I try to update from 12.1.1 to 12.2 from the ‘Install update’ button the following screen is an error one, showing the message ‘Sorry, you don’t have enough permissions to access to this page’ (I’m admin, of course)
May you help me to update it?
Hello @gorka!
Check this thread: https://forum.tagdiv.com/topic/license-12/
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Or try to update the theme via FTP: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Thank you @bettina.
I’ve checked out the links that you have provided me, disabled all plugins, and all caches, and same issue.
We’ve always updated automatically the theme until this time when everything fails, and we won’t like to be forced to do manual updates from now.
Isn’t there any other possibility to detect what is the problem with this update?
Hi Anamaria,
We had already seen it, but we expected a solution that required less manual steps.
Thanks anyway!
