Unknown Issue(s) With Newspaper Theme/Website

Posted in: Newspaper
Post count: 4

Hello. Hope all is well with you in advance.

So. Okay. I don’t normally make it a habit to go around telling random people about my autism. But I have autism. Not as an exaggerated metaphor for the sake of example. But like the real diagnosed kind. I only say this to you because I can be a little overwhelming in my explanations and usually the problems I’m facing with these types of things that I’m about to go on to explain are usually simple but for some reason I can’t wrap my head around it. And to make matters even more complicated; I have little to no experience with building websites or coding or… Even much technology in general. So please bare with me through this. And thank you.

All that being said; there is SOMETHING wrong with something. With my very little experience on top of not having learned the WordPress dashboard all that much, it’s even hard for me to differentiate between what is what. Like ah, I’m not sure what is and are not the generic-default WordPress options as opposed to the Newspaper theme options I purchased and doubly; where there Newspaper theme options and aspects end where the included plugins that came with the Newspaper begin. If that makes any sense?

Point is; I’m not sure wherein my problem is. If it’s because of one thing or the other basically. No idea. And for all I know, it’s not an issue at all. It could be something I did? Or maybe even some box I need to tick.

I’m going to include here an image as the first example of this “issue.” (Including link also in case the image option can’t pull it from Imgur)

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https://imgur.com/a/AZ1CI

Issue(s) #1: As you can see in that screenshot of my website preview; above the blue bar there is an empty space that matches the color of the rest of the background. Is there any reason why the top/blue navigation bar isn’t connected and sitting into the top of the website? Why is there just that open grey area? And if this isn’t an ‘issue’ persay; then just simply, how would I go about accomplishing that? Because I can’t seem to find a way to do so.

And for the record; I did play around with the customization options and theme panel for a couple of days before coming here to the forum with this question.

I’ve tried re-installing the theme.
I’ve tried disabling all plugins.
I’ve tried different demos.

It doesn’t matter which one is used, I always have this same blank space at the top and the navigation bar won’t fit in there for some reason.

Here are a couple more examples.

W/The Default Newspaper Demo

https://imgur.com/a/naNs9

W/Crypto Newspaper Theme (This is the original demo I tried using and playing with.)

https://imgur.com/a/mXKBT

I eventually found and tried using a separate plugin for custom headers just to see what the result would be if I did so. And so here is one more screenshot using the Crypto demo with a custom header.


https://imgur.com/a/Fryof

But as you can see; now it’s created an empty space above and below the custom header. So with or without that plugin, or any other number of customization I can’t seem to fill in the blank space.

Issue(s) #2: Correct me if I’m wrong; but if I’m not mistaken then after installing one a Newspaper demo w/content/media included; the resulting install should then look exactly like the preview of the demo that was installed, should it not?

Mind you. In all of the above screenshots – they were taken right after freshly installing the particular demo. And that is the exact & literal result. Even when clicking through the different links in the navigation bars I am just shown empty white pages. It seems as if when installing a demo the only changes that take place are those there at the top. Perhaps this walks hand in hand with whatever issue is causing the empty space at the top of the page?

Issue(s) #3: As I mentioned above, the original Demo I tried experimenting with was the Crypto demo. And so in the exact same frame of time I took the above screenshot; I also took this next one. This is what it looks like when I go to ‘Customize’


https://imgur.com/a/FKaV7

I’m assuming that is the way that the headers and navigation bars are supposed to blend together? Which is exactly what I want and what I’m asking for here. However; whenever I look at the actual website I get the empty spaces problem. AND it’s probably worth mentioning that I don’t see any of the front-end options to customize. Like where those top blank spaces bars show.
However; I did find that when I change Homepage settings from ‘static page’ to ‘your latest posts’ then this happens.

Example:

https://imgur.com/a/hLrDy

Now, that’s all fine and well and everything and it looks to have solved my problem. It even looks fine as a non logged-in user. But I still believe there to be an underlying an issue somewhere that needs to be fixed before I dig myself into too deep a hole. The reason I think this is because when trying to use the custom banner plugin option; this happens again;

Example: As shown in this example; there is still a blank space bar being created at the top of the page.

https://imgur.com/a/0YSNd

Issue(s) #4: And perhaps this is also part of the same issue(s) above? But there is no question to there still being a problem because there is an obvious error occurring here for whatever the reason(s) are.

When I go to ‘Pages’ and then click and attempt to edit any of them with ‘TD Composer’ I am greeted by the following error message.

“Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!”

And here is the screenshot for reference.


https://imgur.com/a/qDcgs

I have that error message and the page never finishes loading; rather it just keeps going round and round. Nothing; none of the options are clickable and so there is literally nothing I can accomplish on this page/editor.

I did Google that specific error and I went through quite a few pages and forums; including even a few here on this support forum. But the few answers and suggestions I read that I did understand and tried implementing, did not solve the problems. And all the other answers/suggestions I just simply did not understand at all how to employ due to my lack of knowledge and skill in these types of things. So please… Explain this to me as you would to a child, aha.

What is the problem or what did I royally screw up? And how do I fix it?

Post count: 23312

Hello PornoPlague,

1)I guess that you are referring to the Top Bar section of the theme, right? Notice that section can be enabled/disabled from Theme panel, from here -> https://www.screencast.com/t/F4fLSrksiM and from here you can change more Top Bar layouts. So, according to your Header Style used by you, the Top Bar section differ. Also, the menu items for this section can be set up from here -> https://www.screencast.com/t/bgOf2xM27

2)When you have installed the demo with content, the results should look like this our demos from here -> https://demo.tagdiv.com/newspaper/ Please read our documentation from here -> https://forum.tagdiv.com/installing-demos/ and follow the steps from here.

3)You should provide your website URL so I can take a closer look at it. Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results.

4)Please do not use this setting in Seo by Yoast: https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks for your understanding!

Post count: 4

Yeah, no. Literally none of that worked at all. I have done and tried everything now. Wiped everything clean, fresh install, the works. And NOTHING solves my issues.

The link is; pornoplague.net

Issues;

[1] Cannot get front end customization bar/settings to load at all. It’s just not present no matter what I try doing.

[2] Blank space bar is still present above the header/top of the website.

Please take a look and let me know what’s wrong. This is extremely frustrating.

Post count: 22421

Hello,

1. Please provide more details to what front end customization bar you are referring to. Our theme does not use the wordpress customizer so try not to use it.

2. I cannot see any black bar now: https://www.screencast.com/t/v2kmZCVixJ
It could have been a plugin causing the conflict but I cannot see it anymore.

Thanks.

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