Hi,
I update the themes without updating the WordPress and then I had maximum chaos.
Can you check that please?
The possibility to make my reports and the option for change text forms and so on was gone.
Then I went to my server company and saw that I had an Backup form this morning and restored it. Somehow the process stopped and I got a mess.
Can you please have a look on it?
Thanks
Offroad
Update all plugins from the Theme (tagDiv Composer etc.)
Hello !
Please make sure that you have followed all the steps that are found here: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also you have to update all the plugins and make sure that the the required plugins are installed : https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Let me know if this worked out after you have followed all of our steps !
Thank you !
Hi Vlad,
because I work with the classic Editior – could it be that this causes the problems?
Because I cannot work in my usual Editor after I had updated the themes. I even didn’t update the wordpress….because of afraidness.
An now I have a huge problem. So I made a restore of an backup and the problem is still available.
What should I do? Send you an creenshot? How can I show you that here? Or is it better via email!
Thanks.
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
