Hi Guys
I downloaded the new updates and want to update my website.
When I try to delete my current newspaper wordpress theme to allow me to update, I get the following message
(Deletion failed: The requested theme does not exist.)
Why is this and what would be the best way to update my website with the new updates.
Regards
Steve
Hi
Try to login on the server via ftp, navigate to your-wp-install/wp-content/themes and delete Newspaper folder. After this step is completed you can try to upload Newspaer.zip file in your wordpress or directly upload Newspaper folder via ftp. Please check our documentation for more detail about the update process: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/install-via-ftp/
Before making any changes in your site make sure you do a full backup to your current wp-install and the database also: https://codex.wordpress.org/WordPress_Backups
Thanks!
Hello,
I can see in this Forum that a lot of users have this problem, and I´m sure that most of them (like me) doesn´t know how to work in ftp (that´s why we buy a theme like Newspaper, right?…) So, I think that it is fair that Newspaper solve this problem, because it affects a lot of users that pay a lot of money to have this license.
I expect your commentaries very soon.
Best regards.
Hello,
The theme does it’s part but it’s not up to the theme to install automatically for you. The automatic processes are created by wordpress or the envato plugin. We cannot be held responsible for other applications that try to install our product. We recommend the FTP method as it’s the safest way of doing it and you do not have to depend on other software for a simple file copy. FTP is as simple as copy and paste. If you know how to copy and paste folders, you know ftp. There is no rocket science involved. WordPress tries to do it automatically but it can cause issues. Even with plugins it sometimes is not able to delete the plugin folder so you uninstall a plugin and try to install it again, and it will say the folder already exists as it was unable to delete it entirely but did not mention this at all. SO In my opinion FTP is essential for WordPress.
Thank you!
