Updated to 11.4 and not able to view the website normally

Posted in: Newspaper
Post count: 4
Srinivas1008
#428855
Jan 11, 2022 at 7:04 pm

Hello!

I updated the theme to 11.4 today and since then i am not able to view the frontend of our website properly. I installed few prebuilt themes with demo data, but still it not showingup in the front end. Can you help us to fix this?

Post count: 27744
Anamaria
#428907
Jan 12, 2022 at 9:11 am

Hello,

Please make sure you have the tagDiv plugins activated, like tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you have the blocks from this plugin.
Also, please provide some screenshots and the link to your website to be able to help you.

Thank you!

Post count: 89
E K
#429064
Jan 13, 2022 at 3:59 pm

We have the same issue, please check our ticket as well.

  • This reply was modified 4 years by E K.
Post count: 27744
Anamaria
#429148
Jan 14, 2022 at 8:31 am

Hello @Bruce Knox,

My colleague answered you here https://forum.tagdiv.com/topic/functional-issues-following-the-latest-theme-update-11-4/ please check it.
Also, please note that we try to answer as many topics as we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

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