Just updated to newspaper 9.1 and can no longer create pages with TagDiv Composer.
Had to create a page today and now I’m up a creek without a paddle.
How do I resolve this issue?
Thanks
Hi,
What exactly is happening? Is the composer active? maybe it got deactivated. When updating the theme the composer tries to update automatically, sometimes this fails.
In that case it will deactivate itself and there will be an update button in the theme plugins panel
– https://www.screencast.com/t/ZoXUalgGn
Let me know.
Thanks
Composer is active. Appears to be updated.
I try and edit a row and change the columns and it doesn’t change.
Try to add blocks, drag and drop and just get the spinning death wheel.
Hi,
There are a few suggestions you could try. First thing to investigate would be plugins. Make a quick test, deactivate them all except theme plugins. Check if this solves the problem.
Next please check if the theme requirements are met
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to adjust the parameters mentioned in the guide.
Remember to add the code provided at the bottom of the guide in the htaccess file. Doing this solved composer issues
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/page-error-when-edit-with-td-composer/
In some cases when the composer wasn’t working properly the issue was fixed with this suggestion
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
If there is still a problem, we could take a look. Send us an email at contact@tagdiv.com and provide admin login as well as cPanel or FTP if possible. Let us know.
Thanks
