Upgrade issue of theme Version: 12.6.5 to 12.6.6: lost everything

Posted in: Newspaper
Post count: 3

I’m not happy with this as I almost lost everything on my website. I received a notification that you have an update of newspaper theme, I have tried to update to new version 12.6.6, it mess up everything on my website. I have “Newsweek PRO – demo ID: week_pro | install type: full”, I have done lots of changes to this. I have restore my backups, just wondering if there is a way you can upgrade to the theme without losing your changes to the theme, settings, contents, etc. Please help

Post count: 21065

Hello!

You shouldn’t lose anything when you update the theme. Please make sure that everything is up-to-date and active, as well as the tagdiv plugins.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.