Hi,
All works good in Chrome, Safari and Explorer… but Firefox…
Please have a look:
http://www.baws.se
Background ad is not showing up, several icons etc…?
Sometimes icons comes up, sometimes not… really weird.
Hello,
I have tested your site on Firefox and it seems that only the background disappears. http://screencast.com/t/fw55kqbkDk the icons are intact.
Please disable all plugins except visual composer. clear cache and reset cdn files if you use it. Then test your theme on Firefox again. There could be a plugin conflict affecting the layout on particular browsers.
Thank you!
Hi Bogdan,
Seems its WP-Super-cache?
How to sort this? We need a cache plugin…. please help us sort this?
W3 total cache is not compatible is it?
Please have a look, http://www.baws.se … all looks great now, cache is off.
Regards,
Mohammed
Hi,
We have no other reports of this yet. WP super cache was tested to work with our theme and we are not aware of other problems with it except for one with the mobile theme. But for the desktop, there were no issues.
Please try to use these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you still have trouble with wp super cache try to only leave it and visual composer active as plugins tend to create conflicts between them as well, not just between them and the theme.
Let us know how it goes.
Thank you!
Hi again,
Tried to use the settings you forwarded me to.
Tried to disable all except wp super cache and visual composer … same issue.
Also contacted maxcdn, followed their guides but nothing their either…
How can we sort this?
Regards,
Mohammed
Hello mohammed87,
I have checked again your website in Firefox and the background is still there, as you can see here -> http://screencast.com/t/iedmjg6Wk Where is the problem? Your website work fine now.
Thanks for your message!
Hi,
Its because ive turned off cache (wp super cache).
No Solution yet.
Please help to sort this out.
Regards
Mohammed
Hello mohammed87,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide the link of this topic so we can easily identify you.
Thanks for your understanding!
Hi,
Sent.
Thank you.
Regards,
Mohammed
Hello mohammed87,
Replied via email.
Thanks.
Can you please elaborate the solution. I’m experiencing the same issue in Firefox. If I clear the Firefox cache and try to load the website again, some icons from the menus (and the icon inside go to top button) are missing, as well as some featured images in articles and sometimes the footer background image. Then I have to refresh the page a few times before the problem disappears.
Hello apollosk,
If you are using the CDN service and the rocket loader module is active and it could cause issues of the theme functionality. It is specified also in the CloudFlare tutorial – https://forum.tagdiv.com/cloudflare-cdn/
Please try to disable it, clear all your caches and purge your CDN files and see how it goes.
Also, you could set the CDN service in development mode(so it will not be active for few hours) or disable it and see if the issue persist. Please disable the Rocket Loader like it is specified in the CloudFlare tutorial, even it is not the cause of this issue, it could create other problems for the theme’s functionality.
Hope this helps!
Thanks for your understanding!
