Visual Composer not working

Posted in: Newspaper
Post count: 23
kal
#126074
Aug 3, 2016 at 3:34 pm

I did all this:
Update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also update Visual Composer at V 4.12 which is included in theme’s path: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ deactivate all plugins except VC, clear all caches, purge cdn files if you’re using then test again.

But Visual Composer not working. Any other ideas?

  • This topic was modified 10 years by kal.
Post count: 23312
Catalin
#126101
Aug 3, 2016 at 5:00 pm

Hello kal,

Please ensure that you have deleted your old version of Visual Composer and then you have fully installed the new version of it -> 4.12. To be sure that you use the right version of this plugin, please check the Plugins area, like this -> http://screencast.com/t/sHraNwAFIey2 Please try to clear all your caches and test it again.

Thanks for your understanding!

Post count: 23
kal
#126109
Aug 3, 2016 at 5:17 pm

Hello,

Yes, I deleted plugin step by step https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
And yes Version 4.12 🙁

Regards,
Kalin

Post count: 23312
Catalin
#126196
Aug 4, 2016 at 9:39 am

Hello kal,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

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