I bought a newspaper license, as soon as I want to do the Visual Composer update it tells me that I have to pay a new license for Visual Composer, Is that normal?
Hello,
You do not have to buy visual composer and you do not need to update it from the plugin author. We will provide the updates along with our theme updates. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
I downloaded the latest Newspaper update I bought, and installed as shown in your Visual Composer link.
When i want to create or edit a page or article, a blank page opens. But if I disable the visual composer it works very well.
Hi,
What version of visual composer do you use?
Version 4.12.1
Hello,
A new update was just released so please update your version of the theme and visual composer: https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then test this without any other plugins. disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know how it goes.
Thanks
i have make a update successfully, same problem ! But if i desactivate Woocommerce, everything works well !
Hello admindunet,
Please ensure that you have updated your theme via FTP method because this is the surest way in this regard. Try to increase the system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, clear all your caches, purge CDN files if you are using the CDN system and check the results.
If the problem is still there, please try to make a new clean install from scratch via FTP only with the required plugins and check the results.
Thanks for the message!
a problem is in visual composer, after reinstall with themeforest download (Newspaper) i still have à message in “plugin wordpress” indicated new update available for visual composer !
version of my visual composer : 4.12.1
Hello admindunet,
Please notice that if you are using the latest version of the theme which is Newspaper 7.6 you should update your Visual Composer which is 5 version and which come bundled with the theme packet. So, you receive this information because your Visual Composer is 4.12.1.
Thanks for your understanding!
