We just updated to version 12.6.8, and the website is broken

Posted in: Newspaper
Post count: 62

our url is
http://www.coettc.info
We just updated to version 12.6.8, and the website is broken.
What do we have to do to recover the website?
Thanks

Post count: 21065

Hello!

Go to the Newspaper -> Plugins and make sure you have all the plugins active. Also the Standard Pack plugin.

Thank you!

Post count: 62

We couldn’t find it.
Can you go in and look?
LOG: tagdiv
PSw: ¿How can we send you the psw?
And tell us what’s wrong or fix it
How can we send you a list of plugins?
Thanks

  • This reply was modified 1 year by wmcoettc.
  • This reply was modified 1 year by wmcoettc.
Post count: 62

PLEASE URGENT for us.
The header and feet are broken, on the home web.

  • This reply was modified 1 year by wmcoettc.
Post count: 21065

Hello!

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you

I will check and try to help you as soon as possible!

Thank you!

Post count: 62

we have send it

Post count: 21065

Hello!

Ok. I’ve activated it. Please check.

Thank you!

Post count: 62

ok
seems all ok
What was it?

Post count: 21065

Hello!

I’ve activated the Standard Pack plugin because you use default templates.
We recommend using cloud/PRO templates to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features; please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Post count: 62

Hello,
Thank you very much, but the page is not quite right. Two widgets have disappeared, which were the footer and a sidebar in the posts.
Where can I get them back?
Thanks

Post count: 62

I was able to recover everything
Thank you very much

Post count: 21065

Hello!

I’m glad!

Have a nice day!

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