Website crash after update to 11.5.1

Posted in: Newspaper
Post count: 13
gasthis
#448391
Jul 25, 2022 at 12:54 pm

Hello,

I just updated to Newspaper 11.5.1 and my site’s front page is just full of code. I already enabled TagDiv Cloud Composer, tagDiv Cloud Library, and tagDiv Standard Pack. I’ve also disabled / enabled other plugins that were active on my site prior to the update.

Because I need the site up ASAP, I just rolled back to 11.5 and disabled active plugins, and the front page is back but now there is code on the right side of the page where my Newsletter sign-up block is. Same on mobile.

Here is the link to it: https://loa.ph

I would still like to update to 11.5.1, but I don’t want my site to crash as before. Any idea what went wrong? What should I do next?

Thanks 🙂

  • This topic was modified 4 years by gasthis.
Post count: 27744
Anamaria
#448400
Jul 25, 2022 at 2:44 pm

Hello,

Please make sure you have also, the tagDiv Newsletter plugin activate.

Thank you!

Post count: 13
gasthis
#448413
Jul 25, 2022 at 3:27 pm

Thanks so much Anamaria 🙂

So the site works again after rolling back to 11.5. If I want to update to 11.5.1, what do I need to do to avoid the front page crashing like what happened to me earlier?

Post count: 21065
Bettina
#448427
Jul 25, 2022 at 4:40 pm

Hello!

First of all, please make sure you have a backup done, deactivate all the non-tagdiv plugins or the cache plugins you use, and then you can update the theme and the TagDiv plugins also.
I would gladly recommend you to make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

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