website disappeared

Posted in: Newsmag
Post count: 20

Hi,
I just updated widgets in the admin section of my website, and now the entire site has disappeared!
http://www.biggolfblog.com/wp-admin/
Was about to update to the latest version of WordPress.
Can you help?
Thanks,
Jason.

Post count: 35449

Hi,

These problems can be related to some old versions of the theme. From what I can see you are using an very old version of Newsmag theme -> https://i.imgur.com/OIgFC7I.jpg also the version of WordPress seems to be old, what you should do is to make a full backup to your website and make the theme and WordPress update -> https://tagdiv.com/update-newspaper-theme/
Also if you want you can make first the update in a staging site, because there are some changes since Newsmag v3.1
Newsmag 4: Are you ready for the Frontend? -> https://tagdiv.com/newsmag-4-update-what-s-new/
tagDiv Composer Tutorial -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/
Updating the Core of the tagDiv Themes for Envato WordPress Requirements -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Le me know the results!
Thank you!

Post count: 20

How should I make the first update in a staging site? Does that mean on my server? Sorry am I little confused…

Post count: 35449

Hi,

The idea is to make first time the update on a copy of your website, not on the live one, in this way if there are some problems those will not affect your live website.
The copy can be made on sub-domain or localhost, we suggest if you can to make it on sub-domain, in this way, if there are some problems you can access and investigate the problems.

Thank you for your understanding!

Post count: 20

Hi,
I have updated the theme.
I am encountering an error when using the tagdiv composer on the homepage.
https://www.dropbox.com/s/grstu77o8796zvv/screen.jpg?dl=0
This is preventing me from updating the homepage. Can you advise how I should correct?

Also how do I change the font style/size of the related articles, and also below images in the sidebar.
https://www.dropbox.com/s/m3kxgx7zdlrpa5c/Screen1.jpg?dl=0

Thanks,
Jason.

Post count: 35449

Hi,

In most cases the TD Composer is not working when is a plugin conflict or is a code set in the page that breaks the TD Composer -> functions.
Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

For the second problem, I can not find the -> https://www.dropbox.com/s/m3kxgx7zdlrpa5c/Screen1.jpg?dl=0 in your website -> http://www.biggolfblog.com/ please provide me a link to these blocks, in this way I will be able to provide you and working answer.

Thank you!

Post count: 20
Post count: 20

I have checked the article, but I am having trouble finding the location of the error. The error message

Errors at columns elements: 1(models) : 2(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

Where is columns element 1(models) : 2(dom) located on the page?

Post count: 35449

Hi,

In order to change the post title in “related articles” -> https://i.imgur.com/d2xPmI8.png you’ll need to go in Theme panel> Theme fonts? Posts elements -> https://i.imgur.com/QFwdP1t.png -> https://i.imgur.com/E7zN7Tl.png
For the problems with Errors at columns elements: 1(models) : 2(dom) please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 20

hi, i have sent an email as per your request
thanks.

Post count: 20

any update on this???

Post count: 35449

Hi,

Please check your email.

Thank you!
Alex N.

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