Website Mobile Template Not Loading Properly

Posted in: Newspaper
Post count: 5

Hey,

I purchased TagDiv Newspaper theme around a month back, and had been working on setting it up even since. For quick setup purposes, I imported the Influencer Demo on the website, which i changed later according to the need. The current problem is that, despite having a different mobile template for Blog Post (Single Page), it sometimes seems to load the Global template itself, and using it’s mobile properties. This causes a lot of viewing errors on the website.

Website: https://travelsecretsmag.com/
PageSpeed Report: https://pagespeed.web.dev/report?url=https%3A%2F%2Ftravelsecretsmag.com%2Fts-stories%2Ftop-5-dishes-not-to-miss-in-munich%2F

Please check at the earliest and revert with a possible solution.

Best Regards
Chirag Mittal

Post count: 21065

Hello Chirag Mittal!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-speedy-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use whichever one is more affordable and useful for you.

If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache and try again.

Note: If you want to use version 1 or 2, then you need to deactivate the mobile theme plugin and see the results.

Thank you!

Post count: 5

Thanks for the reply,

The problem i am currently facing is, despite creating a Mobile Page (Version 2) for Blog Post (Single Page), a lot of times the responsive version (Version 1) of the website is being loaded in the mobile view. What i want is to load only the Mobile Page in mobile devices.

Responsive Version (The One that’s being loaded): https://snipboard.io/JXbM0F.jpg
Mobile Page (The One I want to load): https://snipboard.io/n0WqbV.jpg

Cloud Library Single Template Setting: https://snipboard.io/WEAvQm.jpg

Post count: 21065

Hello Chirag Mittal!

If this issue is happening only sometimes, then make sure it is not a caching issue or a plugin conflict, and make sure it won’t unassign somehow from your templates.

All plugins except tagDiv should be deactivated. Also, if you are using a cache plugin, deactivate it, clear all your cache, and try again.

Let me know the results!

Thank you!

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