WP editor keeps loading and doesnt start

Posted in: Newspaper
Post count: 15

the website: https://futbolkonusalim.net

When i try to use the WP Editor, it doesnt load it keeps ‘rolling’ see the screenshot:
https://imgbb.com/4dpkmC5

ps. this is a new topic of https://forum.tagdiv.com/topic/how-to-add-custom-shortcodes-from-other-plugins/

Post count: 15

@Bettina i dont have any of those plug-ins in the linked article active on my website.

Post count: 27744

Hi,

I saw that you have several problems, and I would like to investigate them in more detail.
So, please make a full backup to all files and databases.
Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and cPanel and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 15

Done!

Post count: 12

Hello, @anamaria I am having the same issue!

Post count: 27744

Hi @trademodo,

Please let me know if tried the steps from this topic -> https://forum.tagdiv.com/topic/how-do-i-add-a-wpform-shortcode/

Thank you!

Post count: 12

Hello @anamaria, when I follow those steps, it breaks my site and I get a 500 error.

Post count: 27744

Hi,

This is strange, please check these topics with the same error
-> https://wordpress.org/support/topic/err_http2_protocol_error-6/
-> https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
-> https://theme-fusion.com/forums/reply/850045/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Hope this helps you!

Thank you!

Post count: 12

Hello @anamaria, I have followed the steps and it still doesn’t work.

Also for reference, we are using SiteGround to host our site.

  • This reply was modified 4 years by trademodo.
Post count: 27744

Hello,

Please check this topic https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ -> https://www.siteground.com/kb/403-forbidden-error/
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you

Thank you!

Post count: 12

Hello @anamaria, I will send over the email. Thank you.

  • This reply was modified 4 years by trademodo.
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