I have the same issue. I am trying to load an element “column text” and when I click on the “Edit Content” link, I just get the icon of it loading ( the spinning circle).
Hi,
Please open the console when you try to edit it.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
This recomendation does not help
=====================
mod_substitute
In some cases, the mod_substitute module default configuration may cause a timeout error on TD Composer when loading large pages. To fix this you have to add the following lines in the .htaccess file located in your website main folder:
.htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
=======================

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This reply was modified 3 years by
ulrihovich.
On another server where the test site is hosted, this problem does not exist
I have tried the suggestion and did not work. the only plugins that are currently running are the plugins that were loaded with the theme, that I am currently working with. Any suggestions?
Hi,
Have you checked the console? I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
Did anybody solve this problem?
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This reply was modified 2 years by
ulrihovich.
Hi,
I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Thank you!
Unfortunately, we are unable to grant you access due to the resource owner’s security policy. A similar problem exists on another site, which is also located on this server. Various demo templates are installed on the sites. There are no third party plugins. The WordPress version is installed by the hosting. That is, most likely, the problem is at the level of wordpress, server or php settings…
Thanks
Hi,
Please go now to the network select the error and in the preview should be display the message error -> https://i.imgur.com/kbRqC8F.png
Thank you!
Hi,
Please click on the preview option -> https://i.imgur.com/lK4TLFg.png. There is a message error.
Thank you!
There are two picturs in last post
Thanks
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This reply was modified 2 years by
ulrihovich.
Hi,
Please check this guide for nginx https://linuxhint.com/fix-nginx-403-forbidden/
You need to set the pretty links, you can ask your host to help you -> https://cloudarcade.net/tutorial/pretty-url-on-nginx-server/ -> https://www.cyberciti.biz/faq/how-to-configure-nginx-for-wordpress-permalinks/
Thank you!
Thanks
But problem is on the Home page
What does permalinks have to do with this…
Now permalinks are confugured as post-name
Our host does not have support, that can help. Support doesn’t know what the problem is…
All work fine with the exception of text editor
@ulrihovich
Our host does not have support, that can help. Support doesn’t know what the problem is…
All work fine with the exception of text editor
same for me


