Hello!
As my colleague mentioned above, we can take a look if you send us an e-mail at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hi Vlad,
I can’t risk handing over login details and have someone tinkering on our live site unfortunately as we can’t risk interruption or loss of earnings. But I’m happy to send over error logs again which should help you guys fix the conflict issue with WP Rocket. Here they are:
jQuery.Deferred exception: tdbSearch is not defined ReferenceError: tdbSearch is not defined
at HTMLDocument.<anonymous> (<anonymous>:27:37)
at e (https://www.sprintercampervans.us/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30038)
at t (https://www.sprintercampervans.us/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30340) undefined
jQuery.Deferred exception: tdbSearch is not defined ReferenceError: tdbSearch is not defined
at HTMLDocument.<anonymous> (<anonymous>:68:37)
at e (https://www.sprintercampervans.us/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30038)
at t (https://www.sprintercampervans.us/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30340) undefined
jquery.min.js?ver=3.6.0:2 Uncaught ReferenceError: tdbSearch is not defined
at HTMLDocument.<anonymous> (<anonymous>:27:37)
at e (jquery.min.js?ver=3.6.0:2)
at t (jquery.min.js?ver=3.6.0:2)
Uncaught ReferenceError: tdbSearch is not defined
at HTMLDocument.<anonymous> (<anonymous>:68:37)
at e (jquery.min.js?ver=3.6.0:2)
at t (jquery.min.js?ver=3.6.0:2)
Best,
Alastair
Hello!
We are sorry for the inconvenience that you are facing. Please firstly note that WP-Rocket is not a tested plugin. Our developers do help the users that are using this plugin but unfortunately without some investigation this is not possible. We are aware that websites are live and therefore firstly we take a look at logs / inspect the website and see what can be done. Once this “list” is done, we then notify you via e-mail of what we would like to proceed with and we wait for your approval. Only then the work starts. Until then, no changes are made.
Without proper access we are not able to guess what the issue might be unfortunately. The same error code has different meanings / sources on a website.
Thank you for your understanding!
Did you ever manage to fix this issue??
i not @Alastair Dixon
So frustrating – I think it’s something to do with the version of jquery that Newspaper is using. But it’s definitely related to some Newspaper dependent javascript not loading when WP Rocket’s delay javascript execution is set to “on”.
Hi,
Unfortunately, for the moment our theme is not working with this option from WP Rocket https://i.imgur.com/bA177gC.png also this plugin was not tested with our theme and I do not know if our suggestions will work or not since we do not have this plugin in our list. Maybe one solution will be to exclude some js files, but I do not know if this will work or not. We recomand to not use that option.
For the moment the only guides for pagespeed with tested plugins that we have are those:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/autoptimize-install-configuration/
Thank you for your understanding!
Hi Calin,
Thanks for the reply, many of us have tried excluding javascript files but this for some reason doesn’t work. Please list the header’s dependent javascript files – including live search, drop down menus…
On a final note – please start testing the theme with WP-rocket (the best, and most widely used caching plugin for wordpress)
-Alastair
Same there ?
After updating to version 3.9.4 the problem disappeared for me 🙂
Thanks for the good news! I’ll try the update now. What script exceptions are you using in WP-rocket for delay javascript execution?
Sadly still not working for me – I used the recommended exceptions below, but till the live search or secondary menus don’t load:
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray
I removed it and it is ok, on several sites. Check the total blocking time, because earlier in the tests I was under the impression that it matters too, in my case 0 ms.
So you have no exceptions at all? I’m assuming it won’t work for me in that case as any exceptions added should in theory make it more likely to work.
Are you using drop down menus, and a live search in your header too?
