Thanks. This is fixed now.

Hi,

Please check mobile logo is displaying too BIG in size https://prnt.sc/e2bAFV627QxB.

Hi,

Please check the mobile logo it is still not transparent https://prnt.sc/wTynuuTZcdsH.

Please change it with the newly uploaded transparent background logo for mobile size 140 x 48px and retina logo size 280 x 96px to the media library.

Hi,

Also, I have uploaded new transparent background logos for regular DeskTop size 250 x 150px and a new retina logo for DeskTOP size 400 x 140px to the media library, it is requested please replace them too.

Hi,

As Advised by you, I have uploaded new transparent background logos for mobile size 140 x 48px and retina logo size 280 x 96px to the media library, it is requested please replace them.

Thank You!

Hi,

As required, I have uploaded both the new logos for mobile size 140 x 48px and retina logo size 280 x 96px to the media library, please replace them.

Thank You!

Hi,

Thank you for your support. As recommended by you I have created a new logo for mobile size 140 x 48px https://prnt.sc/PKEzBmDmrLTI and created a retina logo size 280 x 96px https://prnt.sc/ywO7o7WiemxY. Can you please replace the logo on the header section?

Hi,

Thank you for your support. Can you please tell me where I can add the logo so that I can change the dimension of the logo and add it later on?

Hi,

I want the logo to be placed on the header section. Here is the logo https://prnt.sc/9Zsf018eoDFX

Thank you!

Hi,

Thanks for clearing my doubts. Can you please add the logo in the header section, as the logo is not visible https://prnt.sc/HE37yzmQW8LM in the mobile responsive version of the website?

Thank you!

Hi,

Thank you for your co-operation. Let me just confirm one thing, as we have discussed you have created a mobile responsive version?

If there is no use of “home-mobile page” then Can I delete the “home-mobile page”, https://prnt.sc/tAX2LOw18iEQ

Can you kindly confirm the same?

Hi,

I want a mobile responsive version of my website. Also, it is requested that kindly remove the mobile home page which was created earlier if that is not required.

Thank You!

Hi,

Can you please create a mobile page for me? I am facing this issue for 2-3 months and have not been able to fix it from my end. I will be grateful if your team can help me to fix this.

Hi,

Yes, I am using a Mobile template for Home.

For mobile the template is working now, but the Logo is not visible in the Header Section in the Mobile viewport: https://prnt.sc/zA_GzcixqsW2.

Kindly look into this.

Thanks.

Hi,

I have checked now but the home page is showing the footer section only both on Mobile https://prnt.sc/InOb8FsiJI9u and Desktop https://prnt.sc/fc4nJKgjXoJ6 and the other pages on the website are showing content along with the footer section.

Hi Bettina,

Previously, you supported and solved my different website theme issues and problems. But now Anamaria is giving support but unfortunately, she is not able to solve my theme problems, I am helpless, please help.

As directed by “Anamaria” I have disabled the mobile theme plugin from here https://i.imgur.com/aAjtwLW.png, and also I cleared the cache, but it only shows the footer section on the website https://prnt.sc/FNH4LSutrjEL. Since I have disabled the mobile theme plugin as directed by “Anamaria” the website is not showing the header section and content. Please it is requested to involve your development team to solve this problem immediately.”

Thank You!

Hi,

As directed by you I have disabled the mobile theme plugin from here https://i.imgur.com/aAjtwLW.png, and also I cleared the cache, but it only shows the footer section on the website https://prnt.sc/FNH4LSutrjEL. Since I have disabled the mobile theme plugin as directed by you the website is not showing the header section and content. Please it is requested to involve your development team to solve this problem immediately.

Hi,

I am not able to do it myself, can your development team do this for me?

Hi,

As you suggested disabling the mobile theme, I tried but it is showing like this https://prnt.sc/8XN2UsBeAhen so I enabled the Mobile Theme, and still, I am not able to set the mobile footer from my end. Desktop Footer: https://prnt.sc/uoLTWwTd0aNi and Mobile Footer: https://prnt.sc/qlmEpzOOdOWF.

It will be very helpful if you could try this from your end. Kindly help me to fix this issue ASAP.

Thanks.

Hi,

Please help its Urgent!

The header is visible on mobile now, but the menu section is not showing up, when I click on the Menu section it’s showing “Click here – to use the wp menu builder” and after clicking on this option it’s redirected to the WP Admin Login Page. The screenshot is attached for your reference https://prnt.sc/Ptus6eEZguIx and I also don’t want the “Sign In” option. I am not able to fix this kindly do the needful.

Thanks,
Amrit

Hi,

I tried to edit from the mobile view and other viewport but was still not able to remove the white spaces https://prnt.sc/7yunXuv_HxD3, Header menu (menu, search bar, date & logo) is not visible in the mobile https://prnt.sc/hzoAaMJrdBaQ, Footer section got messed up in desktop, portrait, landscape and mobile view https://prnt.sc/DRs_6JCPtotG, Post date and category in the single post section https://prnt.sc/jCLu9umxR-Ka. Kindly assist me how I fix this.

Thanks