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Arielgb
tagDiv Member

Hello. Thanks, we were able to reset the settings. But we need this not to happen in every update since the site is broken for hours and we are a news site.

How do we make this not happen again in each update since in the last two it happened to us that it appears as unregistered and unconfigured?

Arielgb
tagDiv Member

Yes, these options are configured exactly like this.
You can see from your mobile how it works perfectly in the HOME but not in the posts

http://www.quepasaweb.com.ar

Arielgb
tagDiv Member

Well, we were able to accommodate the logo and now all the pages and articles are seen in the mobile version. But a new problem arose: the mobile version of Home that we created with Composer does not load. It shows us as a standard design with three featured articles and the list of latest publications

http://www.quepasaweb.com.ar

Arielgb
tagDiv Member

Sorry, the example links I sent you are inverted. The first link shows the article without the Mobile Theme, and the second, the Mobile Theme is activated but with the logo displaced

Arielgb
tagDiv Member

We started using the mobile Theme a few days ago, because the Adsense ads in the body of the articles were not visible (yes on desktop but not on mobile)

And it is happening to us that in some articles the Mobile Theme works, but with the one displaced to the left, and in other articles the Mobile Theme does not even activate. I am sending you two examples of articles from the last few hours.

Article where the Theme Movil perop works with the logo displaced
https://www.quepasaweb.com.ar/platense-visita-a-velez-con-una-baja-muy-importante/

Article where, we don’t know why, the Mobile Theme is not activated

https://www.quepasaweb.com.ar/cuando-y-contra-quien-juega-tigre-por-la-fecha-7-de-la-liga-profesional/

Arielgb
tagDiv Member

Thanks for the advice Bettina.

We found that the issue was ModSecurity, blocking the attempts to edit the page.
We disabled the problematic rules and now everything works properly again.

Arielgb
tagDiv Member

> Make sure the Composer saved your changes and apply them on the frontend.

We are not able to replace the image using the editor. If we place the HTML code directly, it works properly.

> Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

We only had WP Super Cache, we disabled it and the error persists.
We also tried temporarily disabling Cloudflare but no luck as well.

Arielgb
tagDiv Member

At Chrome console, when we replace the image at the TagDiv editor, we see an error:

> POST https://www.quepasaweb.com.ar/wp-admin/admin-ajax.php 404
load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2 POST https://www.quepasaweb.com.ar/wp-admin/admin-ajax.php 404

We are running Cloudflare but we never had issues before.

Any idea on what could be causing this or how to debug it?
Everything is 100% updated.

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