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aysasi
tagDiv Member
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aysasi
tagDiv Member
Upgrade from Newspaper 9 to 10 Broke Shortcode - reply
#329222
Jan 27, 2020 at 11:55 pm

I have sent the credentials 1) and invite from the site and 2) SFTP info. Please let me know if you have any trouble.

aysasi
tagDiv Member
Upgrade from Newspaper 9 to 10 Broke Shortcode - reply
#328927
Jan 23, 2020 at 9:38 pm

Here is the image from my developer.

https://drive.google.com/file/d/17GM3WEcVAgnhEYahCvAqm9p59JJSY2iA/view?usp=sharing

aysasi
tagDiv Member
Upgrade from Newspaper 9 to 10 Broke Shortcode - reply
#328926
Jan 23, 2020 at 9:36 pm

I moved the site temporarily to WordPress hosted server instead of WordPress.com. It validates that is still an issue with the theme or how it interacts with WordPress. I would like to display the news articles in three columns and about 24 rows.

aysasi
tagDiv Member
Upgrade from Newspaper 9 to 10 Broke Shortcode - reply
#327176
Jan 9, 2020 at 3:09 pm

Can we schedule a Skype session? I’m leary of giving out admin credentials to a generic email account.

aysasi
tagDiv Member
Upgrade from Newspaper 9 to 10 Broke Shortcode - reply
#326965
Jan 7, 2020 at 9:58 pm

Vlad and Calin,

Wordpress.com now has SFTP access and access to the database through phpMyAdmin. I would love to work with you guys to help you make the theme supported on WordPress.com. Let me know when a specialist is available to help troubleshoot.

Andrew

aysasi
tagDiv Member
Upgrade from Newspaper 9 to 10 Broke Shortcode - reply
#324598
Dec 12, 2019 at 4:33 pm

Wordpress just announced SFTP and PHP admin access. This should help overcome some obstacles. Are you willing to help me with my site on wordpress.com?

aysasi
tagDiv Member
Upgrade from Newspaper 9 to 10 Broke Shortcode - reply
#323825
Dec 6, 2019 at 10:02 pm

Does Tagdiv offer hosting? I love the theme and do not want to lose functionality. – Andrew

aysasi
tagDiv Member
Theme Panel – Post Settings don't seem to work properly - reply
#323641
Dec 5, 2019 at 4:31 pm

I’ve requested support from TagDiv regarding my shortcode and theme update issue and have not received a response. Please contact me.

aysasi
tagDiv Member
Upgrade from Newspaper 9 to 10 Broke Shortcode - reply
#323032
Dec 2, 2019 at 4:23 pm

Vlad,

It appears that my email from proton mail never made it to you, but contact email does have privileges to check my site’s shortcode. Please contact me if you are unable to resolve the shortcode issue. Ultimately, the main page is not displaying the news in 3 columns by about 25 rows.
Andrew

aysasi
tagDiv Member
Upgrade from Newspaper 9 to 10 Broke Shortcode - reply
#320629
Nov 18, 2019 at 3:52 pm

I’m running on WordPress.com so no cpanel. I’ll send an invite shortly.

aysasi
tagDiv Member
Upgrade from Newspaper 9 to 10 Broke Shortcode - reply
#320320
Nov 15, 2019 at 10:09 pm

Vlad,

I’ve gone through the install process and so far the process is smooth. Unfortunately, shortcode is still not showing on the static page. I’m concerned that the previous short code will not work with version 10. Is it possible to have support look into this matter further?

Andrew

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