Hi Chris,

Deleting the old theme folder and uploading it again solved the problem.

Thanks a lot for your support!

Hi Edward,

Thanks for taking the time to reply.

I have indeed uploaded the theme via FTP back when the update to version 8 came out. Also, as you can see from the screenshot, I am using that version:

Hi Simion,

Thanks for the suggestion! Disabling the mobile theme plugin did the trick.

Is there any downside to continuing using the website without it?

Hi there,

After some tinkering, I figured out the culprit was an extension called HTML Editor Syntax Highlighter. Once it’s disabled, pages can be edited without problems.

Hi Catalln,

Thanks for getting back to me. Indeed, I updated Newspaper over FTP. I’m also using a child theme, so no changes were ever made to your original files.

As far as I can see, the server is set up properly, using PHP 7.0 with the following settings: http://imgur.com/a/Iem8w

I noticed that if I view the page in question (or any other, for that matter) in the Plain text editor, inside the Visual Builder’s tags, the content is not readable, but rather it appears as some sort of hash. I don’t know if that’s standard behaviour. Anyway, I copied said content into an entirely new page, then tried to make some changes through VB, but they were not saved. Again, all caching is disabled.

Could you help me in any way, please?

Thanks!

Hi there,

Funny thing, I was preparing a test account for you and decided to see if you had access to everything you might need. Don’t know why, but I decided to edit one of the problematic pages under your account and, lo and behold, the changes were saved.

Does this sound like something you’ve encountered before? I can’t think of a reason why your account of work, whereas mine wouldn’t (I’m an administrator, no limitations whatsoever). Also, tried under both Chrome and Firefox. Additionally, I had the hosing company updated the server software to MariaDB 10.1.

Hello Catalln,

Thanks for taking the time to look into this. I followed your instructions and did the following:

– increaded WP_Memory_limit to 256MB
– PHP memory_limit: 256M
– post_max_size: 50M
– max_execution_time: 180
– max_input_vars: 5000

Then I tried adding the Pure HTML block again, but after saving the page, it was not there anymore. Any other ideas, please?

Thank you, Chris. That did the trick.

What are the chances of moving this functionality to the child-theme’s functions.php in the future?