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This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
coskel
tagDiv Member

I reset the license key and it shows as activated. I also updated the theme, but the front page still displays the error image. Clearing cache and using an alternate browser still shows the error.

coskel
tagDiv Member

Thank you for your reply.

The feed page should NOT be appearing – that is the problem!
This happens whenever someone clicks a link, ANY link.

coskel
tagDiv Member

Thats not the issue – I must not be describing it correctly.
I either get this:

or this:

I upgraded the theme on Friday, and now we are getting an error about the theme:

Please activate the theme! – Click here to enter your code – if this is an error please contact us at contact@tagdiv.com – How to activate the theme

We activated our theme when we purchased it a year ago Oct 10th, 2016

Now what do I do? Any suggestions are most helpful.

coskel
tagDiv Member

UPDATE: I figured it out because I saw a post about installing the theme.

The fix:

In your plugins, the mobile theme installs as a PLUGIN, called tagDiv Mobile Theme.
Disable that plugin, and your site will become responsive and correctly display shortcodes, etc.

coskel
tagDiv Member

Hello.
I see you have suggested disabling the mobile theme and using the responsive theme. I would like to do this on my site.
How do I disable the mobile theme?
A search in this forum did not bring up any instructions, just this post.
Thank you in advance.

coskel
tagDiv Member

This worked after I closed out the browser completely and did a hard refresh/cleared cache. Thanks!

coskel
tagDiv Member

That is what I did yesterday before I wrote you.
Originally it was 25px, I took it down to 5 and it didn’t change anything, so then I wrote you.

coskel
tagDiv Member

http://1dev.golivesportscast.com/

Block 9 is in the right hand position where the identifier says “Live Events” in red.
Thank you

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