dailydream360 Exactly. It would have been helpful to be told which of the thumbs are required for Mobile theme but they don’t bother to tell us.
dailydream360 After over a week of back and forth, it was a specific thumbnail that needed to be turned on. Then it worked properly. Sorry I don’t remember which thumb it was.
dailydream360 This is the worst customer support ever. I can’t believe I have to pay extra to get this type of service. I send in a ticket – shouldn’t the link to my site be connected to my profile, you send me basic answers back, take 24 hours for each answer and no resolutions.
http://www.dailydream360.com is the site. Again the issue is Mobile theme. I have the ad code placed in the MOBILE THEME Ad slots and i put the network code in the MOBILE THEME Analytics window with the google analytics. The in post ads are not showing up on mobile.
dailydream360 Ok great, I put my ad network code in the analytics window, I can see the top banner and bottom banner that is automatically placed by the network, however I have also put code for inline post and bottom of post and those ads are not showing up? It is the ads on the Post pages that should appear between the posts that I would like to work?
dailydream360 Yes, I am aware of where the mobile ads go, I have inserted the ad code from my ad network into slots for Loop Ad, Article Inline and Article Bottom? Is there a different header code for the Mobile theme where I have to reinsert the analytics/ad network tracking code into?
dailydream360 Website is http://www.dailydream360.com I don’t know how to attache a screenshot in these tickets. But I thought that when I sent a login via email someone would be able to login and see what’s going on?
dailydream360 Ok But I already sent you all the information and a login for my site yesterday, None of my tickets have been dealt with I’ve been having this issue for 4 days now. Shouldn’t the team have responded by now?
dailydream360 Ok sent the information.
dailydream360 Ok I have deactivated almost all my plugins now and put the theme back to mobile + AMP – this is still an issue? I can’t leave my site broken like this for a long time – do you have a more immediate fix for this vs me waiting over 24 hours for a response?
dailydream360 The theme is still active it is just set to AMP while I figure out a solution, I did turn off, a number of plugins and clear the cache for each one and this still did not resolve. I can’t leave up a broken site.
dailydream360 This is not helping. All my plugins are necessary I’ve removed all unncessary plugins to increase speed. Here is a list of the plugins on the site – do you know maybe of a setting within the plugin that might activate the issue. Plugins on my site are all for optimization, caching etc. I’ve tried disabling plugins and clearing cache but this does not help.
Akismet, Amazon Link builder, AMP, Classic Editor, Cloudflare, Contact form 7, Cookie Notice, CoSchedule, Easy Table of Contents, Envato Market, Featured Images for RSS, Glue for Yoast, Login Lockdown, mailer Ligt, SG Optimizer, She Media, Short Pixel AI, Short Pixel, Social Pub TagDiv: Cloud, Composer, Mobile, Newsletter, Social Counter, Standard Pack, Thirsty Affiliates, Unlist Posts, Wordfence, Yoast.
dailydream360 Oh I figured it out by using the Cloud Template to build my own custom one, but for the developer, it would be more helpful if the default templates were actually in the Cloud Template Option. When I chose Template 9 it was not identical to the theme – so I had to find one that was close and then manage it that way. With the original theme files here, we would just have to fix the template design based off of the original.
dailydream360 Hi I tried the manual activation, reinstalling the theme, plugins – nothing is working. The plugins say they are installed/activated successfully then I end up having to do this over and over and they won’t update.
dailydream360 Yes, I removed the old theme (EXTRA) and divi builder from the stage site, but it appears it is still creeping in. I’m using WPRocket as a cache so maybe that is not configured properly, I am noticing a lot of caching problems as well. I will try rebuilding the pages from scratch, but I did not use the builder on posts.
I’ll check with my host and my web developer and see what I can do. Thanks for pointing all this out. I really want to make this theme work.
dailydream360 I don’t see this td_block_mega_menu.php in that folder on my directory? Can you confirm the location? I have the latest version of Newspaper and am using the Craft Theme.
