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david.diczhazy
tagDiv Member

Here is link to screenshot: https://app.screencast.com/p0qBL1bdpehwY of problem.

Here is link to all my active plugins: https://app.screencast.com/stk1J6RtFcObT

Here are my system details: https://app.screencast.com/Vgdr88vvWcgHP

I dont know where should be a problem. PLease review it and let me know. Thank you in advance.

david.diczhazy
tagDiv Member

Hello, thank you, but I dont use Cloudflare. We are using Sucuri.

david.diczhazy
tagDiv Member

thank you,

but there uprise a new problem with Column text. Whe I want to edit conted, the loading wheel is displayed and never stops.

DO you know where should be the problem? 🙂

david.diczhazy
tagDiv Member

thank you for reply :).

How can I test some plugin to achieve this? The problem is that in Tagdiv builder there are some prebuilded widgets, and no one has this functionality, and how can I use other than prebulded widget in tagdiv on homescreen? Some widget which shrtcodes will display in example…?

david.diczhazy
tagDiv Member

Which one?

david.diczhazy
tagDiv Member

Hello,

I have allready contacted sucuri support, who checked the problem from their side. They turned of bypass protection which caused blocking your IPs from admin panel, but this not causing problem with rendering videos.

Could you please check it again form your side where should be the problem why videos are not correct rendered?

thank you in advance

david.diczhazy
tagDiv Member

Hello, I have send email with requested credentials to your support…

david.diczhazy
tagDiv Member

Hello,

Which email?

david.diczhazy
tagDiv Member

Hello,

I performed these steps in “staging” site, but it dont helped, the problem occured. I am not sure if staging site is enough, or have to be done it on real site…?

Thank you in advance

david.diczhazy
tagDiv Member

Hello Bettina,

you mean these steps?

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

but once I disable TagDv composer i will have broken site I assume…?

This is live site with big traffic, I cnt broke site for a while.

Or not?

david.diczhazy
tagDiv Member

thank you

david.diczhazy
tagDiv Member

yes, this is correct view. I performed some setting on super cache plugins, maybe it helped, but I am not sure if it is fixed

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