Hi @bettina!

I’m so sorry, but I changed the color preferences. Color settings and applied colors are not the same. Can you do one more edit for the last time?

Thank you!

Hi @bettina!

Could the problem be caused by a different reason? Because although the rocket I used was ineffective, my color preferences were not applied.

Thank you!

Hello @bettina!

Is there any other block in tagdiv edit have this edit?

Thank you!

Thank you!

Thank you very much!

Hello @bettina!

Thank you for your support. but my support period is over. and the support fee is too high for me due to the exchange rate difference. So can’t we solve the problem in a different way? I really need your help.

Thank you!

Hello @bettina!

I am doing as you show but the template is not showing. And it doesn’t activate on the home page.

photo1

Thank you!

Hello @bettina!

Unfortunately, the templates I uploaded do not appear here. And the templates I changed from here do not appear on my homepage.

photo1

Thank you!

Hello @bettina!

The problem is that since there is no box to the right of the templates, I can neither see the templates nor make them global. In short, there is no global template box, unfortunately.

Thank you!

Hello @bettina!

First i saved the page and cleared the cache. I disabled all plugins (including caching plugin) except TagDiv because the categories were still not showing up. But still the categories did not appear. What should I do now? I need your help.

Thank you!

Hello again

I enable the setting from where you show and write the category IDs at the bottom. But the categories still do not appear. You can find the screenshot below. Thanks.

photo1

Yes, you got it right. I am actively using my theme. There is no problem other than the cloud library. Internet speed is not a problem. I got the same error when I tried it on 3 different computers and 2 different internet modems. I want to solve this problem. Please help. Thank you.

photo4

“I hope you can take screenshots this time.”

Kind regards

Hello,

As the problem persisted contact@tagdi.com I contacted you from your e-mail account. But I haven’t received a response yet.

Thank you!

Hello,

There is no object-based cache configuration on my server. That’s why there is no object cache. So the problem has nothing to do with it. I also activated my plugin. But the problem is not solved. I am waiting for your help.

Thank you!

Hello,

I followed the steps Wrong display for Mobile, Tablet or Desktop. Although the computer view is normal now, the mobile theme is not active in the mobile view. After disabling the mobile theme, I enabled it and cleared the cache. But still the problem was not solved. Mobile view has computer view.

Thanks, Happy year!

Hello again,

Thank you for your response. But I am using WP Rocket plugin. Can’t I fix this problem using WP Rocket? If I can solve it, can you tell me how to solve it?

Thank you!