Image links. Screen shots for your reference.

https://ibb.co/FhdsLC0
https://ibb.co/vzq3XBV

Thanks for your mail. I have try to check through FTP plugin folder. I have found two weird things. Please let me know.

These two are found new. and i deleted Wp-Felody folder. But still my issue is same. only one time first time when you visit through mobile. you will redirect. but next time same browser if you visit. it will be normal. This is the issue. Please help me.

Thanks for reply. When I try to update plugin some more. It will be good for one day. Again next day will come. Again remain plugin if I update it will be good again. This what happened yesterday I guess when you checked. Also it’s only from mobile browsers.

1) Shall I activate Tagdiv official AMP and mobile page plugin and separate home shall I edit?

2) How to re install wordpress again? You mean I should delete and have to do from beginning? After should get back via backup ? I’m confused how to reinstall wordpress.

3) it’s a official plugin? wp-zexit.php where will be located?

4) How to scan malware free plugin and clean it?

Note: non profit website and we try to provide education or fund to visually handicaped people. We don’t have developer too. That’s why we never install out source plugin. We only trust from wordpress plugins. But we are sad how could happen. If anyone please help us. It will be good for many people who get help from it. We are worried a lot. I hope you understand our situation. Thanks.

Note : I have already updated. It’s says – Version: 11.2
M I updated already ?

Here is link again : https://ibb.co/pRBFzKp

I updated and installed all plugins for your theme. Site is back. But I just want to know. Why did put purchase license when customers entered my site? when i already purchased. I have screen shot. I will share. This will happen again?

Note: I checked in theme panel, It’s says ” Registered” now and before also same!

Screenshot :

Note : I have found why I’m not login to wp-admin that because one of my plugin that allow to login front end and prevent wp-login. So, locked out is not because of your theme. Sorry for that. But, Your theme blocked my site and shows as I send to you screen shot.

Please kindly give a complete guide for this error!. Because it should not happened in future.

Thanks

I’m now disabled plugins and I got back my site. So, I should not use your theme? but i have a license. coz of your theme. I went under construction mode now.

At least give access to my wp dashboard. what is my wrong? I purchased your premium theme.

Site is not working. Even cant login to my site. It is firs time ever happening to me. I really lost my site users reputation.

Note : M not a developer, I just purchase your theme and running my site. So, Please understand my difficult time now. I’m help less.

I disable your theme from file manager (Rename) Still m not able to login. M locked. Why you did like this? I purchased your theme.

Hi!

I have two licenses of your theme. why m not able to login too? what’s going on?

Site says to purchase theme. I already purchased. Please help me in urgent

this is really bad.

Yeah. Thank you! I found already, but it wont support full. Actually my problem is I have article with two languages together. (Tamil & English). So, I feel better with Unicode. Google fonts give professional Tamil Unicode. or is it possible to install any plug-in ?

link here for screen shot

Please find the link, I made screen shot to understand!

Yes, I used .woff some Tamil fonts. It’s okay. But there is some problem…

1) It’s not supporting mobile browsers (except Google chrome)
2) When i change using .woff Tamil fonts. M confused to change fonts manually. For example. home page short post description not changing. or if change post tile with Tamil fonts. again categories menu its show English.

However, I feel better with Google Tamil fonts. if any plugins. Please suggest one. Your theme is awesome but my clients mostly use local language called “Tamil”. If not support google font. Site will look ugly. Thank you

I’m not able to create new topic so I’m saying here.. I can’t get tamil google fonts.. It’s not listed! So, when i use default fonts. It’s looks ugly. please help me!

Thank you.. I got it! Sorry for the late reply