Same here! How to update to 5.1?

Hi!

Thank you for your reply…

I deal with whatsapp and SEO integration on many sites so I’ve been through the trivial issues like image size and the presence of “og:” tags. And this wasn’t a problem until we updated to Newsmag 4 version. Coincidentally, in the same update we migrated the wordpress library to external storage (AWS). So we blame the problem on AWS. However, even after testing other storages (Azure, Google) and finally returning the images to our server, the problem persists.

Regards

The topic ‘Featured image is not showing when shared via WhatsApp’ is closed to new replies.

But issue os not solved ?

And I’m saying: it’s not a problem with Yoast or WhatsApp. I use the same combination on dozens of websites. And it just doesn’t work with Newsmag/Newspaper.

• This reply was modified 4 years by Jeffmart.

Apparently that’s not the problem. In an old version of the Newsmag theme (4<) it worked fine. I recently bought the new version and since the update it has stopped working. Not even now, with version 5. This only affects shares via whatsapp. It is not a break for the size of the image, according to Whatsapp standards. Neither the image (thmbnail) nor the post description appears in the share. The og:image tag seems to be correctly added, so it works for other networks (eg FB, IG, Telegram). But it doesn’t work for Whatsapp. I’ve been trying to solve this problem for a year, without identifying what the cause is!

Can you help us?

Thx,
Jeff

• This reply was modified 4 years by Jeffmart.

Calin, hello!

Please, do not underestimate my note. I am also a developer. This is not a misunderstanding about the viewport or the device on which they were scheduled to appear … They do not appear correctly at the same screen size for which they were intended. Even the green background and the blue background of whatsapp and telegram appear, but the central icon (Unicode) does not. And there is another problem. They do not work correctly on iOS devices in Safari. As I said, I created a function of my own to play the same role because in our page rendering optimization measures we thought it would be the best solution. And for me, at least, the situation has been resolved. But I think of other users who, like me, are having the same difficulty but have no resources or knowledge to solve on their own … Here, in my case, I have a portal with a large number of hits and the sharing function is essential, for user engagement and improved direct access numbers …

We are solving with the development of a specific function for sharing (we will put utm parameters in generated links for tracking).

Also, we realize that the generation of Newsmag sharing icons renders long after the page has been rendered, and let’s test if there is any performance improvement with our own function.

Until then, we are using a small css hack to get the icons working … Not in proportion, but for now they work …

This custom CSS:

.td-icon-whatsapp:before {
content: url(wp-content/uploads/2019/12/whatsapp_icon.png);
margin-left: -11px;
}
.td-icon-telegram:before {
content: url(wp-content/uploads/2019/12/telegram_icon.png);
margin-left: -11px;
}

Hi Calin,

Thank you for your prompt reply. So I tested disabling all plugins except TD composer … Same result … But I don’t imagine there could be a conflict, as only Telegram and Whatsapp have X instead of the appropriate unicode symbol. The others appear perfectly.
Sounds like a problem with the custom newsmag font …

My site: visaooeste.com.br