Thanks very much for your help, Simion!

Thank you so much for your quick reply. I appreciate it!

The default video IDs work so now we know that the problem is in the vimeo settings.

When you say they cannot be private, do you mean they have to be freely available on vimeo.com? We want to have them set to be allowed on our site but hidden from vimeo.com as they are a saleable product. (Though even when we change it to viewable by anyone, they still don’t show up yet…).

Any ideas on how we can use the playlist while keeping the videos to this site only?

Many thanks.

That worked perfectly. Thanks so much!

I have just re-saved the fonts as you suggested and so far it is showing correctly.

I will continue to monitor it and will be in touch if it reverts back to not showing correctly.

Thanks for your assistance!

Thanks for your reply.

It is happening in both Firefox and IE.

It’s just the main body font but is only in the main pages and posts – it has never happened on the home page where the blocks are used, in the sidebar or in the footer.

It’s really random – yesterday it affected every page and post, today none. Sometimes it can come and go in the space of a few hours and sometimes it’s just a couple of posts while others show up fine.

When it’s happening, I have checked it on different computers with different IP addresses, both desktop and mobile versions, and they all show the same thing.

I can send you a screenshot if that helps…

That works perfectly. Thanks very much!