Hi again,

Here are the screenshot. But no matter if some plugins or all plugins is inactive this comes back.
heres the screenshot: https://snipboard.io/yjaJsv.jpg
Regards Henrik

Hi again,

Been off site for awhile. But now im back.

Problem persist and from what I can see this is a issue that for some reason comes and goes?

When internet cache is cleared – the featured image appear both on sidebar in editor, and it also appears under prefs – panels. But after a day roughly. The featured image dissappears again for no reason (no updates done or any coding in theme) then we clear internet cache in browser again – and it comes back?

No cache plugins are present on site – no plugin conflicts as the issues occurs also when all plugins are inactive….

I am stunned as to why this is happening and why it occurs in a random fashion..

Regards, Henrik

Hello Anamaria,

The versions are 11.4.1 of newspaper with magazine PRO Demo installed (as basic foundation of site), and 5.9.1 of wp.
No mobile theme activated.

Have deactivated all plugins a part from the ones that comes with theme.

Still no luck, the “add feature image” box in sidebar is still missing, but is there if I use my android phone to log in to admin and continue with post….

I am lost, have no clue as to why this is happen. And this feature has gone missing for all of us editors (5 of us)

• This reply was modified 4 years by mxfarsa.

Hi again,

I went in and removed my cache plugin and reinstalled it, something must have happend with it that made some things on the site being locked and not updated…

It started to work again after this and after the update to 2.10 so everything is good now 🙂

Thank you for the quick reply and thank you for a great theme…..

Regards
Henrik

Hi Tagdiv,

Yes I did update the plugin to 2,10 yesterday and the cache is cleared a couple of times each day. But as you show me this issue might then be on my end with cache that is not updated correctly.

I will erase the cache more and reenter the facebook ID.

Thank you for checking in to this anyway 🙂