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phacsindevs
tagDiv Member
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phacsindevs
tagDiv Member
Error in saving theme settings. - reply
#506530
Apr 21, 2024 at 12:57 am

Hello,

I have checked the cache settings. The object cache feature is turned off and object cache file is not available. Please let me know the next steps.

Thank you

phacsindevs
tagDiv Member
Images get a random title and description when using the Tagdiv-composer. - reply
#506470
Apr 19, 2024 at 1:58 pm

Hi,

There is no malware as I have scanned it. It is only affecting when the tagdiv composer is active. The site is pretty new with no plugins from outside. The only thing that was installed after downloading was from Tagdiv. The other plugin is what I have built yesterday. But this has been the situation from the time I was building the site.

phacsindevs
tagDiv Member
Error in saving theme settings. - reply
#506370
Apr 18, 2024 at 3:54 pm

Hi,

We use Litespeed + Quic Cloud CDN. Every other process works normally in the site except for the theme options.

phacsindevs
tagDiv Member
Uncaught DOMException: Failed to execute 'atob' on 'Window': - reply
#479517
Jun 22, 2023 at 2:35 pm

Hi,

I have sent you the email with the admin credentials. I have hosted the website on Hostinger and they have a custom control panel. I am using login with Google and I am not able to share access of the account. I have also shared my Whatsapp/telegram contact in the mail if your team need to establish direct contact. If you need to access the hosting provider cpanel, we can do that using Anydesk.

Thank you

phacsindevs
tagDiv Member
Uncaught DOMException: Failed to execute 'atob' on 'Window': - reply
#479420
Jun 21, 2023 at 7:00 pm

Hi,
I tried to edit the pages using other editors such as Elementor, Gutenberg etc. It can be edited using these plugins. I am not able to edit the pages only with TD composer. Please take a look at the issue. I have already exceeded the deadline to launch the website for my client.

phacsindevs
tagDiv Member
Uncaught DOMException: Failed to execute 'atob' on 'Window': - reply
#479324
Jun 20, 2023 at 10:58 pm

Hi, I did not upload any word document or such files into the website. I was just editing the website when it suddenly stopped responding. I checked the console to see this error in the composer plugin. I am not able to keep working on the site now.

phacsindevs
tagDiv Member
Uncaught DOMException: Failed to execute 'atob' on 'Window': - reply
#479232
Jun 20, 2023 at 10:53 am

Hi,
I tried both the ways and I am not able to solve this error. I tried to deactivate all the plugins in the site to see if it was a conflict. But the error is still persistent.

I can share the login credentials if required

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