My server representative who investigated the issue sent me this statement: “Thank you for waiting. As I checked, the issue on your website should be caused by the “tagDiv Composer” and the “tagDiv Cloud Library.” They should be working incorrectly. The ways to resolve the issue are:
-reinstall these two tagDiv plugins
-add an additional tagDiv plugin (if available)
-contact the plugin support”

Which in my case is the last option!

[tds_menu_login inline=”yes” guest_tdicon=”td-icon-profile” toggle_txt=”My account” logout_tdicon=”td-icon-log-out” menu_gh_txt=”Get into your account.” tdc_css=”eyJhbGwiOnsibWFyZ2luLWJvdHRvbSI6IjAiLCJkaXNwbGF5IjoiIn19″ f_uh_font_family=”653″ f_links_font_family=”653″ f_uf_font_family=”653″ f_uh_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_links_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_uf_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_uh_font_weight=”500″ f_links_font_weight=”500″ f_uf_font_weight=”500″ f_toggle_font_family=”653″ f_toggle_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_toggle_font_weight=”500″ ia_space=”8″ menu_offset_top=”15″ show_version=”” f_gh_font_family=”653″ f_btn1_font_family=”653″ f_btn2_font_family=”653″ f_gh_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_btn1_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_btn2_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_gh_font_weight=”500″ f_btn1_font_weight=”500″ f_btn2_font_weight=”500″ menu_gc_btn1_bg_color=”#ec3535″ menu_gc_btn1_bg_color_h=”#000000″ menu_gc_btn2_color=”#000000″ menu_gc_btn2_color_h=”#ec3535″ menu_gc_btn1_radius=”4″ menu_ul_link_color=”#000000″ menu_ul_link_color_h=”#ec3535″ menu_uf_txt_color=”#000000″ menu_uf_txt_color_h=”#ec3535″ show_menu=”yes”]

That is the message that openly appear at the home screen near the “subscribe” button which is not supposed to be there!

• This reply was modified 3 years by pol_rubio.

There’s nothing to do with what version I’m using, the problems started after updating your lates plugin updates. I’m using the last version of everything! So, yes, this is an official report of what is happening. Fix the problem, otherwise refund.

Yes, I use CDN and that’s not the problem.

After carefully inspecting the plugins and theme, your latest plugin update is the leading cause of my theme header problem and 502 Bad Gateway. Can you lead to the main reason and fix it? thanks!!!

I have no other settings whatsoever than the ones from the theme default. The loop when someone clicks on the subscribe, sign up, etc isn’t supposed to happen. Again, why is this happening, and how it can be fixed?

I can’t give you access to that information and less likely my passwords. I guess, you can give me a solution from here based on your knowledge of the theme since you are the developer of it.

I’m using my domain and personal email for this. I used both, the problem is the theme. Any immediate solution for this?

When the user clicks on signup/register & Subscribe* it never redirects to the main account or article, it keeps loading in a loop. How this can be fixed?

• This reply was modified 3 years by pol_rubio.

Hello,

First, I have tried all the infinite numbers that I can use on there, still the same. Secondly, if I tried different urls to redirect using the ones mentioned before that means that yes, I have already created an APP ID, and the APP ID is not the problem. The problem is the theme, not my facebook app id.

• This reply was modified 3 years by pol_rubio.

Deactivating the AMP plugin fixed my issue.

https://gitmetro.com

It looks the same, however, this is not a real mobile device. In a real mobile device the website looks very different and images doesn’t appear or charge.

Nevermind, I just fixed the issue myself, it was the modsec on my apache!

I have done everything from your other forums, however, nothing fix this problem. Can you explain why?

Hi,

In what sense does that help to my problem?