r1kay Hi Bettina,
I literally just provided you with all the information needed to replicate the issue on your test environment. A screenshot won’t help.
It would be very helpful if you replicate this issue and provide a solution or fix in a future update.
r1kay Hi Bettina,
I am unable to provide admin access and we run on special high traffic hosting which does not have Cpanel. However, you should be able to reproduce this issue yourself:
1. add slider
2. enable autoplay slides after x seconds
3. hide slider element on desktop and tablet sizes
4. visit desktop page
5. desktop page freezes
r1kay Hi, I run into the exact same issue. When hiding the slider on desktop and displaying it on mobile it will make the desktop site unresponsive. This is only when the slider is set to autoplay. Is there a fix available?
r1kay Hi Bettina,
It amazes me that users who paid for the theme can’t even make elements sticky themselves. This is basic css stuff which we should be able to edit ourselves. Could you please check if there is a solution for the overflow:hidden attribute on #td-outer-wrap?
r1kay Hi jakubz,
Did you find a solution for this?
I am running into the same problem.
r1kay What is the shortcode to add the shadow buttons from the the editor?
r1kay Hi Bettina,
I understand your need to push your premium customization services, but you could instead have just pointed me to the right config.php file where the image sizes are defined.
It was as simple as adding this copied and modified line of code to the file. It was in fact really simple to achieve.
td_api_thumb::add('td_1000x667',
array(
'name' => 'td_1000x667',
'width' => 1000,
'height' => 667,
'crop' => array('center', 'center'),
'post_format_icon_size' => 'normal',
'used_on' => array(
'Featured image'
),
)
);
It’s safe to say I am really disappointed by your response.
r1kay Hi Bettina,
This wouldn’t work for me because I am updating our live website with more than 2000 articles. So I need to add a custom size and then run thumbail regen to fix this. Can you point me in the right direction where to edit the theme files so my new image size shows up in the composer?
Thanks
r1kay Hi Calin,
Thanks! What kind of function could I use to determine what Cloud template is used for a certain post?
For example: We use 2 single post templates created with the Tagdiv Cloud Composer. Lets call them Template_cars and Template_all_other_posts. We have an ad network that has special ads for content about Cars and we want to show them only on the Cars posts. The ad network requires us to insert their header tags only on the Car posts in the <head>. On all other posts we need to insert other header tags in the <head>.
My idea was to add some php code to the header.php which achieves the following:
If post uses Template_cars –> insert these header tags, if post uses Template_all_other_posts –> insert other header tags.
Thanks!
r1kay Any updates on this issue?
r1kay Hi,
Well this doesnt make sense for featured images since you want to create uniformity across all posts. We cant set a height % or px on single featured images in the tagdiv composer, that’s why we have to chose from a certain image size with a fixed aspect ratio. You want to have all featured images on all posts have the same dimensions with the same height. Defaulting back to the full image instead of the “normal image size” breaks the layout and isn’t desired behavior. Maybe something to take into consideration for the next update?
r1kay Hi,
I don’t use WP super cache, but an integrated cache plugin provided by my hosting provider in combination with cloudflare.
r1kay Hi Matt,
I am running in to the same issue. Could you tell me how you fixed it? I would greatly appreciate your help!
Thanks!
r1kay I have the same issue when posting the normal Instagram url in the editor. How did you fix this?
Usong the embed code in html editors works fine tho, but it’s tedious…
r1kay 696×0 is enabled by default, i have disabled and enabled and saved it again and regenerated the thumbnails but it’s not being generated or used. When I inspect element on the front end it loads the full image.jpg instead of image-696×0.jpg.
r1kay I also noticed that the 696×0 image isn’t being generated when I use regenarate thumb plugin. Only the 696×385 is generated because its enabled in block thumb settints, but I can’t use this size for Flex Block 1
r1kay Hi,
I know custom work is not covered. We have a developer who needs to make some changes. Could you please point us in the right direction where in which files the Auto Loading Articles is handled?
Thanks!
r1kay I tried disabling cloud library but that breaks the website. All pages and templates are made with the clohd templates
r1kay I have the same issue. Pagination on homepage and category pages doesn’t show any content.
r1kay Does it stop loading new articles after the second article? I want infinite scroll to keep loading as long as our readers scroll, but only load 1 article at a time instead of 5
r1kay I have no plugins active which could cause a conflict. I run a high traffic website so I cannot deactivate the child theme.
Where can I provide you with a link to my website?
r1kay Can I send a reply in private?
r1kay I’m using the loops on my category tagdiv templates.
r1kay Hi Calin,
Thanks for the reply. I tried exactly that but it doesn’t work. It isn’t showing my ad. I have tried replacing the ad code with plain text just to test if it works but it doesn’t.
r1kay Thanks, worked like a charm.
I have 1 more question: how do I make posts with featured videos show the featured image instead of video? I’m using the tagdiv composer for my single post template. What file do I need to edit?
