hi,

and here is the prof that I have tested again and it worked : http://screencast.com/t/zki4Y3U01F
you need to have a plugin that helps wordpress to send the email.

you can try this: https://wordpress.org/plugins/wp-mail-smtp/ .

You can set the following options:
Specify the from name and email address for outgoing email.
Choose to send mail by SMTP or PHP’s mail() function.
Specify an SMTP host (defaults to localhost).
Specify an SMTP port (defaults to 25).
Choose SSL / TLS encryption (not the same as STARTTLS).
Choose to use SMTP authentication or not (defaults to not).
Specify an SMTP username and password.

Thanks for you message.
Radu A.

hi,
thank you Kronos17 for your answer.

Thanks for you message.
Radu A.

hi,
we try to keep the theme panel as simple as we can.
you can go to Template settings tab, or wherever you find the custom sidebars control : http://screencast.com/t/MxKd7t8p to create new sidebars.

Thanks for you message.
Radu A.

hi,
that bar is coming from wordpress.
use this to hide it : http://screencast.com/t/YolsokJ5B
show_admin_bar(false);

Thanks for you message.
Radu A.

hi,
if it worked before something had to change, right?

what did you change? added? deleted?

try to disable all the plugins.

Thanks for you message.
Radu A.

hi,
try disable all plugins to be sure is not a conflict from another plugin.

I see that you are using [speed buster] plugin, that should be the first you disable.

Thanks for you message.
Radu A.

hi,
we are sorry, but we cannot offer support for code that is not developers by our developers theme.

Thanks for you message.
Radu A.

hi,
limit the post number: http://screencast.com/t/Xv177uGovK

to hide block 2 use this css here:

.wpb_wrapper .td_block_wrap.td_block2 {
  display: none;
}

here : http://screencast.com/t/76ZDS1nZfgcg

Thanks for you message.
Radu A.

hi,
my advice is hire a programmer for this task, it will same time.

Thanks for you message.
Radu A.

hi,

glad to hear that you solved your problem.

Thanks for you message.
Radu A.

hi,
the social counter files are in /wp-content/plugins/td-social-counter

1) http://screencast.com/t/FdTfzWcr
http://screencast.com/t/qtpcZZsOw

2) for facebook comments I cannot offer you support since it is not a code written by our developers.

Thanks for you message.
Radu A.

hi,

you probably did something wrong, our theme uses visual composer and if it is a problem with it many user will complain on the forum.

Thanks for you message.
Radu A.

hi,

I have search the theme for ‘vc_row el_position’ and found it only on td_first_install.php file.
this file is used only when importing the demo content.

can you paste the link to your site so we can check it out.

Thanks for you message.
Radu A.

hi,
to import predefined styles :

http://screencast.com/t/nllivLprYmz
http://screencast.com/t/WqsHXrGZyqGL

Thanks for you message.
Radu A.

hi,

many things are possible.

Thanks for you message.
Radu A.

hi,
the theme is loading 5 fonts from google : http://screencast.com/t/3UDpAv1BN

are you using custom typography options? http://screencast.com/t/pScPd9G6A7n , if yes this is a source from where fonts can load. another source for fonts are the plugins that you have installed.

Thanks for you message.
Radu A.

hi,

thanks greggyboone for your answer.

Thanks for you message.
Radu A.

hi,

where do you see that "] on the page.
I’ve opened a few pages and logged in but found no "]

it’s really weird to have that "], none of our customers have this, please also try to disable all plugins and try again (may be a conflict between the plugins and the theme)

Thanks for you message.
Radu A.

hi,

the css that the theme is using is working on 3896 sits and counting.

I see that W3C validator says that are error and issues with the css of the theme.
if you are a programmer you know that to make the css work on many browser ‘css hacks are added, hacks that are not compatible with W3C.

css is used to only display the products on the page, not to extract the products from database (thats php and mysql job), so check your settings.

Thanks for you message.
Radu A.

hi,

visual composer is used to create pages not posts.

doc on how to update : https://forum.tagdiv.com/how-to-update-the-theme/
theme doc: https://forum.tagdiv.com/newspaper-documentation/

Thanks for you message.
Radu A.

hi,
I have just tested the log in modal window on my computer, it works.
the reason why I’m telling you to install a fresh copy of wordpress and our theme (no plugins) is to be sure not to have conflicts between other plugins and the theme.

lancelot if you have “Fatal error: Class ‘td_login’ ….” your theme is incomplete or you have modify something.

Thanks for you message.
Radu A.

hi,

1. http://screencast.com/t/25wdXyBJ9Nz3
2. http://screencast.com/t/pIhaniPUWHlL

however with this options it is possible to have duplicated post on the page.

Thanks for you message.
Radu A.

hi,
css to color the rest of the text :

/*comments*/
.post .meta-info  .entry-comments-views a {
  color: red;
}

/*date*/
.post .meta-info .entry-date {
  color: red;
}

/*category*/
.post .meta-info .entry-category a{
  color: red;
}

Thanks for you message.
Radu A.

hi,
I assume you are referring to the excerpts : http://screencast.com/t/Dex11mql6T

On Words – means that the excerpts counts words
On Letters – means that the excerpts counts letters

Thanks for you message.
Radu A.

hi,

do a test,
install a fresh copy of wordpress and our theme on your computer (no plugins).
use xampp to have mysql and apache web server: https://www.apachefriends.org/index.html

try to see if it works on your computer.
be sure to have this enabled: http://screencast.com/t/PxluuBkc

Thanks for you message.
Radu A.