Good day,

I am currently experiencing the same issues described above. My website is running on a dedicated cloud environment (4 vCPU and 8GB RAM). On average with even up to 400 to 800 concurrent visitors, I only use about 12% to 55% CPU.

However, multiple times a day I get 100% CPU usage to the point where my site either crawls to a halt or is not accessible at all. During the 100% CPU usage times, I only have about 50 to 100 visitors. I’ve been monitoring this for weeks and after checking my logs over those weeks, the thing that keeps standing out is I have extremely high calls here: “/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=11.4”.

These calls are killing my DB.

I’m using CloudFlare, I’ve confirmed that I am not being attacked, and it is not a bot issue.

Can I also get some assistance with this please?

Regards,

Raf

• This reply was modified 4 years by Rafael.

Hey!

So I found what the issue was. Apparently my PHP connection limit was too low and I was getting so many PHP requests that anything that needed saving on my WP dashboard (eg: saving theme settings) wouldn’t get processed.

My solution was just to increase my maximum PHP connections.

Once I did that, everything dashboard related worked flawlessly.

Thanks again! I hope this can help someone else in the future.

Regards,

Raf

Hey,

So I reached out to my host about admin-ajax.php and object cache possibilities and they checked them out. Apparently I needed to increase the memory limit and the pool buffer size on my server.

That just fixed the issue. Thanks.

Hey Anamaria,

Thanks for your guides which I’ve just read. However, all of my image URLs are perfectly fine and work flawlessly.

The only thing that’s showing an incorrect URL is the Newspaper Theme Panel (Header > Logo & Favicon > Logo Upload fields).

As mentioned before, I’ve uploaded a brand new logo image (which has the correct URL) and the Theme Panel just resets and goes back to the old photo when I click save. So basically, I can’t get the Theme Panel to save a new logo image…it just refuses to save.

So all my site images are working perfectly fine with the exception of that one place in the Theme Panel that doesn’t want to save any new upload.

Hope that clarifies my issue.

Regards,

Raf

Hi everyone,

So I have a somewhat similar issue. However, doing what otggamer mentioned didn’t resolve mine. I’m on the latest version of Newspaper 11.4.

Basically, I migrated from one host to another. Now, after the migration, if I go to:

Theme Panel > Header > Logos & Favicon, all the logos (desktop and mobile) are showing a URL of “https://wordpress-722984-2411204.cloudwaysapps.com/wp-content/uploads/2018/…..”.

There are 3 issues with that:

1) The URL points to a temporary Cloudways link. However, I’ve already changed my DNS away from the Cloudways temporary WP name to stluciatimes.com. I’ve already updated my permalink structure. I’ve also confirmed that all URLs are working correctly on my site. Therefore, the URLs should point to “https://stluciatimes.com/wp-content/uploads/…”.

2) The folders that the URLs are pointing to (year of 2018) have all been deleted. However, I have already re-uploaded a new set of logos.

3) Whenever I try to change the logos to the new ones I’ve uploaded and click save, all the URLs automatically go back/reset to the old “https://wordpress-722984-2411204.cloudwaysapps.com/wp-content/uploads/2018/…..” once I refresh the page.

Any assistance or ideas that could help would be awesome.

Thanks so much!!

Regards,

Rafael

Thanks for the update Calin!

Here’s my system status tab: https://imgur.com/a/295Bsng

Also, removing and reinstalling the tagDiv Composer plugin works, but the problem happens again soon after.

Regards,

Raf

Hi Kibiribi,

I’m getting the exact same issue on my site (stluciatimes.com).

This issue only started after I upgraded to the latest version of the Newspaper theme.

I’m on Newspaper 10.3.8 and Amp 2.0.7 and I get a “Fatal Error” on my site.

I’ve enabled debug mode and I see the following message:

Fatal error: Uncaught AmpProject\AmpWP\Exception\InvalidService: The service ID “dev_tools.likely_culprit_detector” is not recognized and cannot be retrieved. in /chroot/home/a026d271/stluciatimes.com/html/wp-content/plugins/amp/src/Exception/InvalidService.php:57 Stack trace: #0 /chroot/home/a026d271/stluciatimes.com/html/wp-content/plugins/amp/src/Infrastructure/ServiceContainer/SimpleServiceContainer.php(39): AmpProject\AmpWP\Exception\InvalidService::from_service_id(‘dev_tools.likel…’) #1 /chroot/home/a026d271/stluciatimes.com/html/wp-content/plugins/amp/src/Services.php(55): AmpProject\AmpWP\Infrastructure\ServiceContainer\SimpleServiceContainer->get(‘dev_tools.likel…’) #2 /chroot/home/a026d271/stluciatimes.com/html/wp-content/plugins/amp/includes/amp-helper-functions.php(420): AmpProject\AmpWP\Services::get(‘dev_tools.likel…’) #3 /chroot/home/a026d271/stluciatimes.com/html/wp-content/plugins/amp/includes/amp-helper-functions.php(474): {closure}() #4 /chroot/home/a026d271/stluciatimes.com/html/wp-content/plugin in /chroot/home/a026d271/stluciatimes.com/html/wp-content/plugins/amp/src/Exception/InvalidService.php on line 57

If I do what you said: switch from Mobile mode to Mobile+AMP and back to Mobile (or back to AMP) and then clear the cache, the problem is resolved immediately.

Can anyone help with this?

Hi guys. I’m actually having the exact same issue on my site https://stluciatimes.com

Some people are seeing the newest posts while others are only seeing posts from March 7 and before.

I’ve disabled all caching and also stopped my CDN without success.